Pharmacy Technician

CommUnityCare; Elroy (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

CommUnityCare seeks an experienced Pharmacy Technician to support pharmacists in dispensing medications and performing dispensing-related tasks. You will use pharmacy systems, verify patient eligibility, and assist with billing and inventory processes in a busy healthcare setting.

Ideal candidates have a high school diploma, at least 3 years in a pharmacy environment, and relevant CPR certification. The role emphasizes accuracy, patient service, and adherence to regulatory standards in a

Qualifications

• Knowledge of medical/pharmaceutical terminology.
• Experience with healthcare computer systems and EMR software.
• Minimum 3 years experience in a pharmacy environment.

Responsibilities

• Assist the pharmacist in dispensing prescription medications, including typing and billing orders and quality control.
• Prepare prescriptions for delivery and track using pharmacy systems and EMR.
• Coordinate with teams to ensure patient coverage and medication access.
• Enter patient data and verify eligibility for pharmacy benefits and assistance programs.
• Ensure accurate registers and provide multilingual patient support as needed.
• Maintain professional conduct and comply with regulatory standards.

Skills

Medical terminology

Customer service

Attention to detail

Education

High school diploma

Associates degree

Tools

Pharmacy software

EMR systems

Inventory management

Job description

Overview

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for providing assistance in dispensing prescription medications to patients.

Responsibilities

Essential Duties:

• Provide assistance to the pharmacist in dispensing prescription medications: typing orders, billing orders, performing quality control functions and inventory management, including 340B program management, placement and receiving of medication orders from multiple sources, out-of-date medication management and processing, hazardous waste management, and maintenance of the medication take back kiosk.
• Prepare prescription medications for delivery to patients and perform prescription tracking using pharmacy systems, electronic medical records and collaboration with internal and external pharmacy teams to ensure timely medication delivery.
• Contact patients to ensure medication delivery and return medications to stock per established pharmacy procedures.
• Enter prescription and patient information into pharmacy database and determine patient eligibility for pharmacy benefits, including but not limited to interim coverage programs, copay assistance programs, charity care (MAP/Basic), ADAP Program, Ryan White, patient assistance programs, 340B eligibility including referral management, grants management and pharmacy pilot programs.
• Coordinate with Enterprise Pharmacy Benefits and Patient Assistance Program teams to ensure patient coverage and access to medications including facilitating charity program "prior authorization" management and follow-up communication with patients and providers.
• Provide excellent internal and external customer service in-person and electronically, answering questions verbally, in writing, in emails, via secure text messaging, and within the electronic medical record; provide patient and staff navigation of pharmacy services, including referral to other departments such as eligibility or medical, and provide coordination with external pharmacy partners, to ensure patient access to their medications.
• Register Management: Open and close registers, maintaining accurate transaction records.
• Multilingual Patient Support: Identify patient language preferences and connect them with appropriate translators for effective communication.
• Use translation services for prescription typing and clear patient communication. Essential Functions Ensure all tasks provided and associated with patient care, patient administrative processes and related duties comply with all regulatory and accreditation standards including The Joint Commission and organizational Standard Operating Procedures and Policies. Ensure all actions, job performance, personal conduct and communications represent the organization in a highly professional manner at all times and develop and maintain favorable internal relationships and partnerships with patients and coworkers.
• Complete all mandatory training and maintain appropriate credentials/licensure. Perform other duties as assigned, including but not limited to prescription fulfillment and patient communication tasks, per pharmacist direction. Any assigned remote work will be in compliance with Connected Work Program policies and procedures.

Qualifications

EDUCATION:

• High school diploma or equivalent required.
• Associates degree preferred.

EXPERIENCE:

• Demonstrated knowledge of medical/pharmaceutical terms and nomenclature required.
• Demonstrated familiarity with tools, technology, and systems typically found within most health care environments (i.e. personal computer skills, spreadsheets, word processing, patient records systems, EMR systems, etc.) required.
• 3 years experience working in a pharmacy environment preferred.

REQUIRED CERTIFICATIONS/LICENSURE:

• Current Pharmacy Technician registration with Texas State Board of Pharmacy required.
  • Current Pharmacy Intern registration with Texas State Board of Pharmacy also accepted.
• Current Health Care Provider Cardiopulmonary Resuscitation (CPR) certification through American Heart Association or American Red Cross required. (Will be required to maintain a current CPR certification during employment)