Pharmacy Technician

TapTalent.ai; Detroit (MI); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading company in healthcare is seeking a dedicated Pharmacy Technician for a remote contract role based in Michigan. The ideal candidate will have at least 2 years of retail pharmacy experience and exceptional customer service skills. This role entails managing inquiries from members and providers, ensuring high-quality care and medication management in a fast-paced environment. Join us and help elevate healthcare delivery!

Qualifications

• Retail Pharmacy experience – at least 2 years.
• Good fundamental knowledge of drug names and drug classes.
• Exceptional customer service skills.

Responsibilities

• Handle prior authorization requests from doctors’ offices.
• Receive and respond to member questions about pharmacy benefits.
• Work from home requiring a private and quiet workspace.

Skills

Customer Service

Detail Oriented

Multi-tasking

Education

CPhT preferred (Certified Pharmacy Tech licensed)

Tools

Excel

Outlook

Job description

We're Hiring: Pharmacy Technician!

We are seeking a dedicated and detail-oriented Pharmacy Technician to join our team. The ideal candidate will possess strong pharmaceutical knowledge and excellent customer service skills, ensuring that our patients receive the highest quality care and medication management.

Job Title: Pharmacy Technician

Client: Health Insurance

Location: 100% remote, must reside in Michigan

Target Duration: 5-month contract, with possibility of extension

Will this position be required to work onsite for any reason at any time? No, Resource will be able to perform this role offsite.

Engagement Description –

This Pharmacy Technician Role is within a remote contact center. We service client's Part D Members and Providers. Our goal is to handle Member and Provider inquiries concerning benefits and coverage determinations. Our timeframes are extremely tight (urgent 24 hours, standard 72 hours).

Additional Duties –

• Work on the pharmacy help desk handling prior authorization requests from doctors’ offices.
• Requests are received via fax, mail, email, phone and electronic PA system
• Receive and respond to member questions about their pharmacy benefit
• Work from home – private and quiet workspace required
  
  

Top 3 Required Skills/Experience – The Most Important Must-have Skills.

• Retail Pharmacy experience – at least 2 years
• Good computer skills (Typing, outlook, excel, etc)
• Good fundamental knowledge of drug names and drug classes
  
  

Required Skills/Experience – The Rest Of The Required Skills/experience

• Exceptional Customer Service
• Detail Oriented
• Ability to multi-task
• Willingness to accept change
  
  

Preferred Skills/Experience – Optional But Preferred Skills/experience

• Call center experience
• CMS knowledge
  
  

Education/Certifications – Include

• CPhT preferred (Certified Pharmacy Tech licensed)
  
  

Ready to make a difference? Apply now and let’s elevate healthcare together!