Pharmacy Technician

Virta Health; Denver, San Francisco (CO, CA); Hybrid; USD 61,992,000 - 71,635,000; Full time

Benefits offered by this job

Remote-first company

Office hubs in Denver & San Francisco

Job summary

Virta Health seeks a Virtual Pharmacy Technician to support the pharmacy enablement team, manage prescription workflows, coordinate care with RNs, providers, and coaches, and ensure accurate member-facing processes. This remote-first role emphasizes accuracy, collaboration, and efficient operations.

Required is Pharmacy Technician Certification and 1–2 years in pharmacy operations or telehealth support, with strong attention to detail and proficiency in e-prescribing tools, EMR systems, and

Qualifications

• Pharmacy Technician Certification or equivalent required.
• 1–2 years of experience in pharmacy operations or telehealth support preferred.
• Proficiency with e-prescribing tools, medical records systems, and collaboration platforms.

Responsibilities

• Medication & Clinical Support: Ensure accuracy in processing prescriptions, refills, and prior authorizations.
• Care Coordination: Collaborate with RNs, providers, and coaches to coordinate care and resolve member issues.
• Workflow Execution: Process clinical tickets, route faxes/labs/records, follow SOPs for consistency.
• Team & Operational Support: Provide dependable support to clinical staff and participate in meetings.

Skills

Attention to detail

Multitasking

E-prescribing tools

EMR systems

Communication platforms

AI tools

Collaborative mindset

Education

Pharmacy Technician Certification

Tools

E-prescribing tools

EMR systems

Communication platforms

Job description

Virta Health is on a mission to reverse metabolic disease in one billion people. Current treatment approaches aren’t working—over half of US adults have either type 2 diabetes or prediabetes, and obesity rates are at an all-time high. Virta is changing this by helping people reverse their metabolic condition through innovations in technology, personalized nutrition, and virtual care delivery reinvented from the ground up. We have raised over $350 million from top-tier investors, and partner with the largest health plans, employers, and government organizations to help their employees and members restore their health and take back their lives. Join us on our mission to reverse metabolic disease in one billion people.

As a Virtual Pharmacy Technician at Virta Health, you will provide essential clinical and operational support to the pharmacy enablement team. You’ll manage prescription workflows, coordinate care with RNs, providers, and coaches, and ensure all member-facing processes are handled accurately and efficiently. This role is foundational to supporting Virta’s clinical operations and delivering excellent member experiences.

Responsibilities

Medication & Clinical Support

• Apply medication knowledge to ensure accuracy in processing prescriptions, refills, and prior authorizations.

• Identify and escalate potential prescribing or workflow issues to senior team members as needed.

Care Coordination

• Collaborate with RNs, providers, and coaches to coordinate care and resolve member issues.

• Communicate updates clearly and document all activities accurately within established systems.

Workflow Execution

• Process clinical tickets promptly and accurately, routing faxes, labs, and records appropriately.

• Follow established SOPs to maintain consistency and compliance.

• Support efficiency and quality improvement initiatives under senior guidance.

Team & Operational Support

• Provide dependable support to clinical staff for both routine and urgent requests.

• Participate in team meetings, knowledge-sharing sessions, and ongoing training opportunities.

Must-Haves

Education

• Pharmacy Technician Certification or equivalent training required.

Experience

• 1–2 years of experience in pharmacy operations or telehealth support preferred.

Skills

• Strong attention to detail and ability to multitask in a fast-paced environment.

• Proficiency with e-prescribing tools, medical records systems, and communication platforms.

• Demonstrates a proactive use of AI tools to improve individual output and efficiency.

• Collaborative mindset and willingness to learn new technologies.

Soft Skills

• Reliable, adaptable, and team-oriented.

• Excellent communication and follow-through.

• Proactive problem solver with a continuous improvement mindset.

Values-driven culture

Virta’s company values drive our culture, so you’ll do well if:

• You put people first and take care of yourself, your peers, and our patients equally

• You have a strong sense of ownership and take initiative while empowering others to do the same

• You prioritize positive impact over busy work

• You have no ego and understand that everyone has something to bring to the table regardless of experience

• You appreciate transparency and promote trust and empowerment through open access of information

• You are evidence-based and prioritize data and science over seniority or dogma

• You take risks and rapidly iterate

Virta has a location based compensation structure. Starting pay will be based on a number of factors and commensurate with qualifications & experience. For this role, the compensation is $22/hr. Information about Virta’s benefits is on our Careers page at: https://www.virtahealth.com/careers.

As part of your duties at Virta, you may come in contact with sensitive patient information that is governed by HIPAA. Throughout your career at Virta, you will be expected to follow Virta's security and privacy procedures to ensure our patients' information remains strictly confidential. Security and privacy training will be provided.

As a remote-first company, our team is spread across various locations with office hubs in Denver and San Francisco.

Clinical roles: We currently do not hire in the following states: AK, HI, RI

Corporate roles: We currently do not hire in the following states: AK, DE, HI, ME, MS, OK, SD, VT.

Virta uses Ashby as its applicant tracking system, which incorporates AI-powered tools (provided by OpenAI, AWS, and Google Gemini) in certain aspects of the recruiting process, including application review, candidate screening, and interview note taking; your data is not used to train AI models, and all final hiring decisions are made by Virta Health personnel. For more information, see Virta’s AI Interview Resources page. https://www.virtahealth.com/careers/ai-interview-resources