Pharmacy Technician

Parkland Health and Hospital System (PHHS); Dallas (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

A healthcare provider in Dallas is seeking a Pharmacy Technician to support pharmacists in preparing orders, cashiering, and maintaining inventory. The ideal candidate will have a High School diploma, be a Certified Pharmacy Technician, and possess strong skills in customer service and medication knowledge. Responsibilities include preparing medication orders, handling cash, and ensuring compliance with pharmacy standards. This position requires attention to detail and the ability to work in a fast-paced environment.

Qualifications

• Must have a High School diploma or GED.
• Current Certified Pharmacy Technician (CPhT) certification preferred.
• Must have current registration with the Texas State Board of Pharmacy.

Responsibilities

• Prepare and distribute medication orders under supervision.
• Operate cash register for payments and receipts.
• Maintain cleanliness and organization in pharmacy areas.
• Assist with prescription order entry as needed.
• Act as a resource for pharmacy-related questions.

Skills

Working knowledge of PC

Patient-centered care

Basic knowledge of drugs

Basic medical terminology

Cash handling skills

Education

High School diploma or GED

Tools

Electronic cash register

Job description

Primary Purpose

Provides direct support to pharmacists and pharmacy staff in preparing orders, packaging and labeling, tracking inventory, maintaining records, cashiering/payment collections and performing clerical duties.

Minimum Specifications

Education

Must have a High School diploma or GED.

Experience

• Prefers experience in prior pharmacy technician health system roles such as inpatient pharmacy, IV/Infusion pharmacy, retail pharmacy, mail order pharmacy, and/or pharmacy repackaging.

Certification/Registration/Licensure

• Current Certified Pharmacy Technician (CPhT) certification by exam from the National Pharmacy Technician Certification Board (PTCE) or the National Healthcare Association (ExCPT) is preferred.
• Must have current registration with the Texas State Board of Pharmacy.
• Failure to pass examination or comply with primary requirements will result in termination or the opportunity to apply for a posted non-pharmacy technician position with Parkland.

Skills or Special Abilities

• Must be able to demonstrate a working knowledge of a PC, and be able to learn and use new software.
• Must be able to pass Pharmacy math and spelling test with a minimum score of 80%.
• Must successfully complete the necessary training requirements to perform cashier duties within 90 days from initial employment.
• Must be able to demonstrate basic computer skills for area of responsibility.
• Must be able to demonstrate knowledge and skills in the operation of equipment used in primary practice area.
• Must be able to demonstrate basic knowledge of different types of drugs.
• Must be able to demonstrate basic knowledge of medical and health care terminology.
• Must be able to demonstrate patient centered/patient valued care.

Responsibilities

1. Follows established procedures to prepare and distribute medication orders, prescriptions and/or sterile products under pharmacists general supervision. Accurately maintains and replenishes automation systems (if applicable).
2. Operates an electronic cash register while entering correct charges, collecting accurate amounts of money and giving correct change to customers to ensure that payment is received for purchases.
3. Prepares for each shift by obtaining and inserting the correct amount of cash in the appropriate cash register and ensure that the workstation is ready to service customers when the shift begins.
4. Delivers remaining cash receipts and completed/approved reports to the manager, after each shift, while following established policies and procedures to ensure that all monies are secured and accounted for when the shift ends.
5. May be asked to perform prescription order entry into the ambulatory pharmacy system.
6. Assists in the maintenance of various inventory records, invoices and prescription hardcopies.
7. Assists in the maintenance of assigned areas, including cleanliness, drug and supply inventory, equipment, and simple repair to ensure that pharmacy areas are clean, operational, contain the necessary supplies, and are free from obstacles.
8. Acts as a resource person for non-judgmental pharmacy questions to medical staff, patients, and visitors.
9. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the Pharmacy area, to include cashiering operations. Maintains licensure as a Nationally Certified Pharmacy Technician. Adheres to applicable state/federal laws, and the program requirements of accreditation agencies and federal, state and private health plans. Seeks advice and guidance as necessary to ensure proper understanding.
10. Adheres to all PHHS procedures and house standards.

Job Accountabilities

1. Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland.
2. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.
3. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.