Pharmacy Technician

Friendship Pharmacy, Inc.; Chevy Chase (MD); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Friendship Pharmacy, Inc. is seeking an operations-focused pharmacist support lead to optimize daily pharmacy activities, staffing, scheduling, and task delegation to ensure efficient prescription processing and timely shipment goals.

You will coach and develop pharmacy technicians, participate in hiring and onboarding, and help establish workflow processes across data entry, pharmacist verification, calls, insurance adjudication, and production while upholding patient-centered care.

Qualifications

• Strong prescription processing skills with accurate data entry.
• Knowledge of pharmacy operations and collaboration with licensed pharmacists.
• Experience or training for pharmacy technicians, including medication safety and regulations.
• Inventory control skills including stock management and expiration monitoring.
• Customer service skills with clear communication and patient-focused approach.
• Certifications such as CPhT preferred.
• Ability to work in a hybrid environment and use pharmacy software and basic computer applications.
• High school diploma or equivalent; retail or healthcare experience beneficial.

Responsibilities

• Support daily pharmacy operations, workflow management, staffing, scheduling, and task delegation to promote efficient prescription processing and timely shipment goals.
• Lead and support pharmacy leadership and technician teams through coaching, training, performance management, and accountability.
• Assist with hiring, onboarding, and development of pharmacy team members in collaboration with leadership and Human Resources.
• Establish and maintain workflow processes across prescription data entry, pharmacist verification, inbound and outbound calls, insurance adjudication, and production.
• Analyze operational metrics, staffing needs, and workflow trends to identify gaps and support resource planning.
• Coordinate pharmacy services for assisted living facilities, including onboarding, daily orders, STAT orders, and cycle preparation.
• Support inventory management, purchasing, recordkeeping, and operational accuracy.
• Promote a professional, accountable, and patient-focused team environment.

Skills

Prescription processing

Data entry

Pharmacy operations knowledge

Tech training/mentoring

Customer service

Pharmacy regulatory knowledge

Hybrid work adaptability

High school diploma

Education

High school diploma or equivalent

CPhT certification preferred

Tools

Pharmacy software

Basic computer applications

Job description

Support daily pharmacy operations, workflow management, staffing, scheduling, and task delegation to promote efficient prescription processing and timely shipment goals. • Lead and support pharmacy leadership and technician teams through coaching, training, performance management, and accountability. • Assist with hiring, onboarding, and development of pharmacy team members in collaboration with leadership and Human Resources. • Establish and maintain workflow processes across prescription data entry, pharmacist verification, inbound and outbound calls, insurance adjudication, and production. • Analyze operational metrics, staffing needs, and workflow trends to identify gaps and support resource planning. • Partner with pharmacy quality and compliance leadership on rootcause analysis, corrective action plans, and regulatory compliance initiatives. • Coordinate pharmacy services for assisted living facilities, including new resident onboarding, daily orders, STAT orders, and cycle preparation. • Support inventory management, purchasing, recordkeeping, and operational accuracy. • Promote a professional, accountable, and patient-focused team environment.

Qualifications

• Candidates should possess strong prescription processing skills, including accurate data entry and familiarity with prescription workflows.
• Candidates should possess knowledge of pharmacy operations and best practices, including collaboration with licensed pharmacists.
• Candidates should possess experience or training specific to pharmacy technicians, including understanding of medication safety and regulations.
• Candidates should possess inventory control skills, including stock management, ordering, and monitoring expiration dates.
• Candidates should possess customer service skills, including clear communication, professionalism, and a patient-centered approach.
• Relevant certifications such as Certified Pharmacy Technician (CPhT) or equivalent state licensure are preferred.
• Ability to work in a hybrid environment, manage time effectively, and use pharmacy software and basic computer applications.
• High school diploma or equivalent required; prior retail or healthcare experience is beneficial.