Pharmacy Technician

CVS Health; Canton (GA); In loco; USD 22.000 - 29.000; Tempo pieno

Descrizione del lavoro

CVS Health is seeking a Pharmacy Technician to support pharmacy teams in delivering safe and efficient service at our retail locations in Georgia. Technicians assist with prescription fulfillment, customer interactions, and workflow adherence, ensuring accuracy and patient satisfaction.

They complete initial training, meet state licensing guidelines, and remain compliant with laws and CVS policies while contributing to an inclusive, patient-focused store environment.

Competenze

• Complete a rigorous CVS Health training program and meet state Board requirements
• Meet registration, licensing, and certification requirements per state guidelines
• Adhere to all federal, state, and local laws and CVS policies to ensure patient safety and privacy
• Demonstrate empathy and genuine care in interactions with patients
• Work effectively as part of a pharmacy team and maintain a safe, inclusive culture

Mansioni

• Follow SOPs at each workstation to help pharmacists manage and improve patient health
• Follow pharmacy workflow procedures for safe and accurate prescription fulfillment
• Provide empathetic, genuine care to create positive patient experiences at pick-up, drive-thru, and over the phone
• Assist with basic inventory activities such as stocking, returns-to-stocks, and cycle counts
• Contribute to a high-performing team and be open to feedback while expanding clinical and technical knowledge
• Be flexible for scheduling and travel to stores in the market as needed
• Comply with all relevant laws, regulations, and CVS policies to ensure patient safety and privacy
• Deliver additional health care services where allowed by law and with proper training

Conoscenze

Effective communication

Empathy

Team collaboration

Customer service

Descrizione del lavoro

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Job Purpose And Summary

At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.

As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered.

Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager.

A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to:

• Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
• Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
• Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems
• Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
• Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
• Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business
• Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security
• Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification

Where permissible, the Pharmacy Technician may