Pharmacy Technician

CVS Health; Boston (MA); On-site; USD 22,041 - 37,195; Part time

Benefits offered by this job

Affordable medical plan options

401(k) plan with matching contributions

Employee stock purchase plan

Paid time off and flexible work schedules

Job summary

A leading health solutions company in Boston seeks a Pharmacy Technician. This role involves supporting pharmacy operations and delivering quality patient care while adhering to company policies and procedures. Applicants should have a high school diploma and customer service skills. The position offers part-time hours at a pay rate between $16.00 and $27.00 per hour, along with comprehensive benefits.

Qualifications

• Must comply with state board of pharmacy requirements regarding age and education.
• State-level licensure and national certification vary by state.
• Must be at least 16 years of age if no state requirement applies.

Responsibilities

• Support the pharmacy team in delivering operational excellence.
• Follow pharmacy workflow procedures for prescription fulfillment.
• Provide exceptional patient experiences with empathy.

Skills

Customer Service

Attention to Detail

Communication

Mathematical Reasoning

Education

High school diploma or equivalent

Job description

Join to apply for the Pharmacy Technician role at CVS Health

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Purpose And Summary

Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. A Technician will support the pharmacy team in delivering operational and service excellence within your store, assisting patients and customers to deliver an exceptional experience and ensuring prescriptions are filled promptly, safely and accurately. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication.

Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing and certification requirements according to their State’s Board of Pharmacy guidelines.

Responsibilities

• Live our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
• Follow pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick‑up, drive‑thru, and drop‑off) for safe and accurate prescription fulfillment
• Contribute to positive patient experiences by showing empathy and genuine care: creating heartfelt moments while serving patients at pick‑up, drive‑thru, and over the phone; offering immunizations and other services; and demonstrating compassionate care by solving or escalating patient problems
• Complete basic inventory activities, as permitted by law, such as accurately putting away medication deliveries and completing cycle counts, returns‑to‑stocks, waiting‑bin inventories, etc.
• Contribute to a high‑performing team, embrace a growth mindset, and seek opportunities to expand clinical and technical knowledge needed to better assist patients
• Remain flexible for both scheduling and business needs, contributing to a safe, inclusive and engaging team dynamic; voluntarily travel to stores in the market to work shifts as needed by the business
• Understand and comply with all relevant federal, state and local laws, regulations, professional standards and ethical principles. Comply with CVS policies and procedures to ensure patient safety, controlled substance dispensing and record‑keeping, and protection of patient privacy and security
• Deliver additional patient health care services (e.g., immunizations, point‑of‑care testing, and voluntarily staffing off‑site clinics) where allowable by law and supported by required training and certification

Immunization Responsibilities (if applicable)

• Complete additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines
• Educate patients about the importance of vaccines and refer patients to the Pharmacist‑on‑duty for vaccination questions
• Monitor for and respond to adverse reactions; report adverse reaction events per public health requirements
• Review and collect patient information; track and document for each applicable patient
• Monitor and manage vaccine supplies

Required Qualifications

• Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to age, education and licensure/certification
  • If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
  • If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high‑school equivalency program
• State‑level licensure and national certification requirements vary by state

Essential Functions

• Regular and predictable attendance, including nights and weekends
• Ability to complete required training within a designated timeframe
• Attention and Focus
  • Ability to concentrate on a task over a period of time
  • Ability to pivot quickly from one task to another to meet patient and business needs
  • Ability to confirm prescription information and label accuracy, ensuring patient safety
• Customer Service and Team Orientation
  • Actively look for ways to help people, in a friendly manner
  • Notice and understand patients’ reactions, and respond appropriately
• Communication Skills
  • Use and understand verbal and written communication to interact with patients and colleagues
  • Utilize active listening by giving full attention, asking questions, and not interrupting at inappropriate times
• Mathematical Reasoning
  • Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription
• Problem Resolution
  • Identifying challenging patient or colleague interactions and choosing the best course of action when faced with multiple options
• Physical Demands
  • Be mobile and remain upright for extended periods of time
  • Lift, scan, and bag items
  • Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
  • Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
  • Extend hand(s) and arm(s) in multiple directions to place, move, or lift items
  • Control precision; quickly adjust machines to exact positions
  • Stoop to a considerable degree, requiring full use of lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
  • Close visual acuity to perform activities such as transcribing, viewing a computer terminal, reading, visual inspection involving small parts
  • Occasionally lift up to 20 lbs and/or exert up to 20 lbs. of force; frequently lift up to 10 lbs and/or exert up to 10 lbs. of force; consistently lift and/or exert a negligible amount of force to move objects
  • Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
  • Have the ability to receive detailed information through oral communication
• Any additional tasks as directed by Supervisor or Manager

Preferred Qualifications

• 1-3 years previous experience as a Pharmacy Technician
• Previous experience in a pharmacy, retail, medical, or customer service setting
• Ability to work in the home store, and across the market in other locations, to meet business needs

Anticipated Weekly Hours

29 hours per week

Time Type

Part time

Pay Range

Typical hourly rate: $16.00 - $27.00 per hour

This pay range represents the base hourly rate for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Great Benefits For Great People

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
• No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
• Benefit solutions that address the different needs and preferences of our colleagues, including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 12/20/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.