Pharmacy Technician

The Clinic @ Central Oklahoma Family Medical Center; Ada (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

The Clinic @ Central Oklahoma Family Medical Center is seeking a Pharmacy Technician to provide customer service to patients and to support pharmaceutical services under the direct supervision of a Pharmacist.

Responsibilities include accurate medication preparation, data entry into the EHR and pharmacy software, insurance issue resolution, and maintaining HIPAA compliance while delivering courteous, professional service in a clinic setting.

Qualifications

• High School diploma or equivalent.
• Must be at least 18 years of age.
• Technician training or equivalent experience in a pharmacy.
• Technician permit from the Oklahoma State Board of Pharmacy in good standing.

Responsibilities

• Communicate clearly and effectively with physicians, coworkers, patients, and the public.
• Perform basic arithmetic related to pharmaceutical care (add, subtract, multiply, divide).
• Maintain patient confidentiality per HIPAA policies and COFMC guidelines.
• Provide excellent phone etiquette and customer service by stating name, title and department.
• Operate the cash register effectively.
• Maintain organization with attention to detail, accuracy and neatness.
• Participate in staff training events (Safety, drills, OSHA, etc.).
• Demonstrate flexibility and positive attitude to COFMC needs.
• Navigate EHR and Pharmacy Software to manage patient information and physician orders.
• Adjudicate and resolve insurance rejections in a timely manner.
• Prepare dosage units for pharmacist review from prescriber orders.
• Input, prepare, label, and/or compound medications and verify expiration dates and lot numbers.
• Ensure all medication prep activities are verified by the pharmacist.
• Check for expired medications and manage pharmacy supplies.
• Filing of Rx records and other duties as assigned.

Skills

Age requirement

Pharmacy technician training

Oklahoma permit

Education

High School diploma

Oklahoma State Board of Pharmacy technician permit

Job description

POSITION TITLE: Pharmacy Technician

DEPARTMENT: Pharmacy

NATURE OF POSITION: To provide customer service to all patients and provide technical support of the provision of pharmaceutical services under the direct supervision of a pharmacist.

MINIMUM QUALIFICATIONS:

• High School graduate or equivalent required
• Must be at least 18 years of age
• Technician training or equivalent experience in a pharmacy
• Technician permit from the Oklahoma State Board of Pharmacy in good standing

RESPONSIBILITIES:

• Communicate clearly and effectively with physicians, coworkers, patients, and the public
• Must be able to add, subtract, multiply and divide whole numbers relating to providing pharmaceutical care
• Always protects the confidentiality of patients and their records by complying with COFMC Patient Confidentiality and HIPAA policies and procedures
• Provides excellent phone etiquette and customer service by stating his/her name, job title and department
• Must be capable of operating the cash register effectively
• Provides excellent organizational skills with close attention to detail, accuracy, and neatness
• Actively participate in agency-sponsored staff training events, (Safety instruction, evacuation drills, OSHA training, etc.)
• Demonstrate flexibility and willingness to adapt to The Clinic’s needs and demonstrates a positive attitude
• Efficiently navigates the Electronic Health Record and Pharmacy Software to maintain patient information and enter data from physician orders into the computer
• Adjudicate and problem solve insurance rejections and issues in timely manner
• Prepare dosage units for pharmacist’s review from prescriber’s orders which may include oral and topical medications
• Input, prepare, label, and/or compound medications as well as verify expiration dates and lot number when applicable in coordination with prescription requirements according to Oklahoma State Board of Pharmacy
• Ensure that all medication preparation activities are verified by the pharmacist
• Check for expired medications
• Manage, order, and receive pharmacy supplies in conjunction with pharmacists
• Filing of Rx records
• Performs other duties as assigned

ORGANIZATION:

• Exhibits enthusiasm, a positive attitude, and professionalism in the workplace
• Handles personal conflict and works through it at the lowest possible level (first with party/parties involved, then, if necessary, with 3rd party mediation)
• Displays a friendly manner and is easy to approach
• Maintains a neat, clean, wellgroomed, appearance and dresses in accordance with the dress code policy
• Leaves personal problems out of the workplace
• Treats all coworkers with dignity and respect
• Abstains from gossip in the workplace
• Arrives on time and works through designated hours
• Completes tasks effectively, accurately and on time
• Demonstrates little or no absenteeism/follows leave guidelines
• Follows designated line of support
• Display a willingness and flexibility to respond to unusual jobrelated demands
• Manages time well
• Recognizes and assists others in the work of the department, even though the work may be outside of regular duties
• Shares equally in the workload of the department
• Works cooperatively with all team members and departments
• Works independently requesting assistance from supervisor only as needed
• Abstains from criticizing COFMC, colleagues and supervisors
• Demonstrates loyalty to COFMC, colleagues and supervisors
• Demonstrates support of the mission and vision of COFMC
• Accepts and participates in cross training
• Takes initiative to identify skill development needs
• Commitment to the mission of COFMC.