Pharmacy Tech, Outpatient Phrm

Boston Children's Hospital; Boston (MA); On-site; USD 41,000 - 64,000; Full time

Benefits offered by this job

Flexible scheduling

Health insurance

Vision & Dental insurance

Child care subsidies

Student loan subsidies

Generous time off

Retirement plan

License & Certification reimbursement

Job summary

Boston Children's Hospital in Boston, MA is seeking a Pharmacy Technician for the Outpatient Pharmacy to support prescription intake, insurance processing, and medication preparation under pharmacist supervision.

The role requires MA Board of Pharmacy registration, CPhT certification, and strong teamwork and attention to detail; flexible evenings and weekends are required. Competitive benefits are included.

Qualifications

• High School Diploma or GED required.
• Massachusetts Board of Pharmacy registration required.
• National Pharmacy Technician Certification (CPhT) required.
• Strong attention to detail and accuracy required.

Responsibilities

• Provide excellent customer service to patients and families.
• Process prescription orders and verify patient information.
• Resolve insurance claims, verify coverage, and coordinate with providers.
• Prepare and label medications under pharmacist supervision.
• Maintain inventory, restock medications, and manage supplies.
• Ensure compliance with state/federal regulations and hospital policies.

Skills

Strong teamwork

Strong communication

Attention to detail

Ability to learn processes

Basic computer skills

Education

High School Diploma / GED

Job description

Position Summary

The Pharmacy Technician, Outpatient Pharmacy is responsible for providing pharmacy services including performing prescription intake tasks, resolving insurance claims issues, preparing medications for dispensing, managing inventory, providing excellent customer service to patients, families, and providers, and ensuring compliance with all state and federal regulations, accreditation standards, and hospital policies. The Pharmacy Technician, Outpatient Pharmacy works under the direct supervision of a pharmacist to deliver safe, accurate, and reliable pharmacy services.

Key Responsibilities

• Customer Service & Patient Care: Promptly greets patients and families in person and by telephone with a friendly and helpful attitude. Answers medication-related inquiries, requests authorization for refills, and provides guidance on prescription pick-up. Responds efficiently to inquiries by health care providers with pharmacy questions.
• Prescription Processing: Receives and processes prescription orders, and continually updates patient information verifying accuracy. Manages the administrative responsibilities for faxing, filing, and/or documenting in medical record for non-electronic prescriptions, MassPAT PMP requirements, 340B eligibility, or other pertinent procedures. Ensures compliance with all regulations.
• Insurance & Billing Support: Determines and updates patient's insurance information, calls insurance companies to verify coverage, processes claims through the patient's insurance. Investigates and resolves prescription issues. Collaborates with the pharmacist and prescribers to formulate a solution, such as an alternative medicine or co-pay discount program.
• Medication Preparation: Measures and counts medications and prepares and affixes medication labels for dispensing under pharmacist supervision. Compounds simple or complex non-sterile medications in accordance with established policies, procedures and professional standards. Medication shipping:
• Inventory Management: Maintains pharmacy inventory by monitoring medication and supplies stock levels, anticipating needed medications and supplies, and removing outdated/expired drugs. Places and expedites orders, receives orders, rotates medications, restocks supplies. Ensures the proper storage of all medications in accordance with policies and procedures.
• Compliance: Complies with all federal, state, and local pharmacy regulations to ensure a safe, accurate, and compliant dispensing environment. Performs routine quality control, cleaning and equipment maintenance tasks according to established procedures and schedules. Prepares and maintains related logs and records.Adheres to all privacy, infection-control, and annual competency requirements in accordance with hospital policies, accreditation standards, and regulatory requirements. Participates in training and orientation of new technicians and pharmacy students.

Minimum Qualifications

Education:

• High School Diploma / GED

Experience:

• Strong teamwork skills
• Strong communication skills
• Ability to learn effective techniques and processes resulting in few errors or defects
• Basic knowledge of basic computer skills
• Strong attention to detail
• Ability to follow direction

Licensure/Certifications:

• Current registration as a pharmacy technician by the Massachusetts Board of Pharmacy
• Current national certification as a Pharmacy Technician (CPhT)

Must possess the following pharmaceutical knowledge/skills:

• Basic pharmaceutical calculations
• Basic knowledge of medical & pharmaceutical terminology
• Drug Classification
• FDA/Legal Compliance
• Quality control

Pharmacy Technician must be able to work a flexible schedule including some evenings and weekends

The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.

Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.