Pharmacy Tech- Liaison

HonorHealth; Phoenix (AZ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Sign-on bonus available

Supportive team environment

Job summary

JobRx, Inc. is seeking a Pharmacy Liaison for its Phoenix location. The role involves coordinating patient care and medication therapy while assisting with prior authorizations and ensuring access to specialty medications. Candidates must possess a High School Diploma, and certified pharmacy technician credentials are required, with 10 months of experience preferred.

This full-time position offers a supportive environment where you will help patients navigate their medication plans, ensuring they receive the quality therapy they need.

Qualifications

• Experience as a pharmacy technician in a specialty pharmacy for over 10 months.
• Certified Pharmacy Technician certification is required.
• Experience with specialty medications preferred.

Responsibilities

• Act as a point-of-contact for patients navigating medication therapy.
• Perform prior authorization and financial assistance work.
• Educate staff on pharmacy services for collaboration.

Skills

Communication skills

Patient care

Benefits investigation

Education

High School Diploma or GED

Tools

Pharmacy management systems

Job description

Primary City/State: John C Lincoln Medical Office Building - 9250 N 3rd St Phoenix, AZ 85020

Category: Pharmacy

Shift: Day

Department: Pharmacy Specialty

• Location: John C Lincoln Medical Office Building, 9250 N 3rd St, Phoenix
• Hours: Full-Time Days, Monday-Friday
• Experience working with prior authorization and pulmonary medications preferred!
• Sign-on Bonus Available!

Great care starts with great people. (Like you.)

At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

JOB SUMMARY

The pharmacy liaison acts as a single point-of-contact for patients, families, caregivers, and providers and is responsible for coordinating/guiding patients through a comprehensive plan-of-care to overcome healthcare system barriers, facilitate timely access to medication therapy and quality therapy management from pharmacy enrollment through all phases of the plan. The pharmacy liaison will assist patients in navigating through issues associated with prior authorizations, benefits investigation, and the high financial costs of specialty medications, aiding patients in achieving optimal adherence to care plan.

ESSENTIAL FUNCTIONS

• Initializing and leading ongoing work in patients' medication therapy and ensuring that the patient/pharmacy engagement is appropriate and consistent with their preferences.
• Ensuring that every patient who can benefit from HonorHealth Specialty Pharmacy's services is identified and contact is made efficiently and effectively
• Effectively explaining services and support that the pharmacy offers without impeding patient's choice of pharmacy, and achieving patient participation
• Performing all benefits investigation, prior authorization, and financial assistance work needed to ensure patients have access to the medication they need
• Providing support in the fulfillment center
• Providing direct support to enrolled patients to ensure they are supported throughout their therapy regimen and achieve their intended outcome.
• Conducting outbound phone calls for patient support, adherence checks and refill reminders
• Accepting inbound calls from patients
• Designing and continuously improving pharmacy workflows to better deliver the specialty pharmacy experience to patients, caregivers, and providers
• Operate in accordance with HonorHealth policies, all federal and state regulations as well as maintain compliance and adhere to standards set forth by the accrediting bodies
• Educate HonorHealth's leadership and clinic staff on the pharmacy's role to gain their support and establish collaboration

EDUCATION

• High School Diploma in or GED Required

EXPERIENCE

• >10 months Pharmacy technician experience in a specialty pharmacy Required
• 1 year Formalized pharmacy technician training Preferred
• 2 years Experience in a specialty pharmacy or with specialty drugs Preferred

LICENSE AND CERTIFICATIONS

• Certified Pharmacy Technician (CPhT) - Certification issued by the Arizona Board of Pharmacy Required
• Pharmacy Technician Certification Board Medication History (PTCB) - Certificate Issued by the Pharmacy Technician Board (PTCB) Preferred

We're all in for your career.