Pharmacy Tech II (US)

Elevance Health; Atlanta (GA); Remote; USD 35,000 - 55,000; Full time

Job summary

A leading health company seeks a Pharmacy Technician II to provide virtual assistance and education to members about their medication. This role requires strong communication skills and a professional pharmacy certification, offering full-time virtual flexibility with an emphasis on member care and adherence to quality measures.

Qualifications

• Active professional license or certification as required by state law.
• Minimum 2 years of pharmacy experience or equivalent education/experience.
• Experience supporting Medicaid members and call center experience preferred.

Responsibilities

• Verifies member information and inputs data for pharmacists.
• Educates members about prescriptions and medication resources.
• Assists members with scheduling preventive tests and screenings.

Skills

Communication

Patient Care

Multitasking

Education

H.S. diploma or equivalent

Job description

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A proud member of the Elevance Health family of companies, CarelonRx (formerly IngenioRx) leverages the power of new technologies and a strong, clinical-first lens, to deliver member-centered, lasting pharmacy care. Title: Pharmacy Technician II Hours: 12pm – 8:30pm eastern time zone Location: Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. The Clinical Pharmacy Care Center (CPCC) is a clinical pharmacy call center that services Medicare, Medicaid, and the Commercial member populations. The members we reach out to have been identified as having gaps in care. Our goal is to close those gaps through education and assistance. How you will make an impact: Primary duties may include, but are not limited to: Verifies member information and inputs data for the pharmacists. Educates members about prescriptions and medication resources or assistance programs. Educates members on medication adherence-related topics to align closely with STARs Ratings and HEDIS quality measures. Assists members with scheduling their preventive test/screenings and medication resources or assistance programs. Makes outreach to members or providers to close care gaps and improve outcomes. Minimum Requirements: Requires an active, professional license, if required by state law, State Pharmacy Technician Certification or National Certification based on applicable state(s) requirements, to practice as a Pharmacy Technician within the scope of practice in a state or territory of the United States. Requires H.S. diploma or equivalent and minimum of 2 years of pharmacy experience; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: Experience communicating with and supporting Medicaid members preferred. Call center experience with high call volumes preferred. Experience in discussing medication adherence preferred. Proficient in computer systems and multitasking preferred. Patient care experience preferred.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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