Pharmacy Tech I - Skywalk Retail

CHS Children's Hospital and Health System, Inc.; United States; On-site; USD 38,000 - 52,000; Full time

Job summary

Children’s Wisconsin is seeking a Pharmacy Technician to provide technical support to pharmacists at the Skywalk Pharmacy. The role involves prescription entry, claims adjudication, and patient-facing responsibilities in a fast-paced hospital setting.

Responsibilities include processing orders, assisting with packaging and labeling, inventory control, and collaboration with the healthcare team to ensure accurate medication delivery. A Wisconsin license is required for this on-site position.

Qualifications

• High School diploma or GED required; pharmacy tech program preferred.
• Wisconsin Pharmacy Technician license required.
• 1+ years of experience in a pharmacy environment preferred.

Responsibilities

• Enter prescriptions in the operating system and review for completeness and accuracy.
• Process prescription claims, conduct prior authorizations, and perform benefits investigations.
• Assist in preparation, packaging, labeling of medications and related tasks.
• Interact with patients and healthcare staff to communicate prescription details.
• Maintain inventory levels, stock products, and manage narcotics per policy.

Skills

Interpersonal skills

Customer service

Attention to detail

Computer skills

Ability to work under pressure

Education

High School Diploma or GED

Pharmacy Technician program/certification

Tools

Pharmacy dispensing software

Job description

At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country.

Job Summary

Responsible for providing technical support to pharmacists at Children’s Hospital of Wisconsin Skywalk Pharmacy.

Schedule

Rotating schedule with 8 hour shifts starting between 8am and 11am and ending between 4:30pm and 7:30pm. Every 5th Weekend and a holiday rotation.

Essential Functions

• Enters prescriptions in the operating system, analyzes, and reviews prescriptions for completeness and accuracy according to specified standards.
• Accurately adjudicates prescription claims through insurance, performs prescription benefits investigation, and completes prior authorizations.
• Assists in the preparation, packaging, and labeling of medications.
• Prepares various forms of medication for patients in accordance with the policies and procedures at CHW.
• Interacts and communicates with patients, families, and other medical personnel in person and over the phone.
• Confers with the healthcare team to assure all patient information is communicated and received to manage the prescription process.
• Assists in inventory management by accurately maintaining inventory levels on the shelf and in the computer system, including narcotics and over-the-counter product management.
• Orders, receives, and properly stores and stocks products, checks for outdates, and processes returns as needed.
• Handles narcotics according to policy and procedures.
• Provides information to aid in the resolution of any discrepancies.
• Assists patients in the check-out process through the point of sale, collecting payment, and accurately closing the register drawer at the end of business.
• Contributes to the quality improvement activities of the department by gathering data.

Education

High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required. Graduate of a pharmacy tech program preferred.

Experience

1+ years experience in a pharmaceutical environment preferred.

Knowledge, Skills and Abilities

• Good interpersonal and customer relations skills are needed to communicate effectively with various hospital personnel and families and to gather and exchange factual pharmaceutical information.
• Ability to work well under pressure due to time constraints and varying workloads.
• Ability to concentrate and pay close attention to detail.
• Ability to operate a computer in order to generate lists, process medication orders, enter charges/credits, generate labels, retrieve patient information, and handle automated dispensing unit functions.

Licenses and Certifications

• License Pharmacy Technician (41) - State of Wisconsin required.

Required for All Jobs: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job. Employment is at-will. This document does not create an employment contract, implied or otherwise.

Children's Wisconsin is an equal opportunity / affirmative action employer.

We are committed to creating a diverse and inclusive environment for all employees.

We treat everyone with dignity, respect, and fairness.

We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Additional Information

Dedicated solely to the health and well-being of children. We are the region's only independent healthcare system dedicated solely to the health and well-being of children. In Milwaukee and throughout the state, we provide kids and their families a wide range of care and support - everything from routine care for ear aches or sore throats to life saving advances and treatment options. Our academic partner, The Medical College of Wisconsin, brings many of the nation's most well‑respected doctors to our team. Together we work to ensure that every child and family we serve receives nothing but the best. Learn more about our affiliation with the Medical College of Wisconsin and the power of academic medicine.