Pharmacy Tech I - prior authorization

ICONMA; Myrtle Point (OR); Remote; USD 40,000 - 50,000; Full time

Job summary

A retail pharmacy firm is seeking a Pharmacy Tech I for a remote role. Responsibilities include handling calls and guiding customers through the prior authorization process. Candidates should have at least 1 year of pharmacy experience and excellent communication skills. The position offers health benefits and opportunities for growth.

Benefits

Health Benefits

Referral Program

Growth and advancement opportunities

Qualifications

• 1 year of experience as a pharmacy technician in a support or call center role.
• National Pharmacy Certification or State License preferred.
• Strong computer skills including proficiency in word processing and spreadsheets.

Responsibilities

• Handle incoming calls from members, providers, and healthcare professionals.
• Guide callers through the prior authorization process.
• Accurately document all approvals and denials.

Skills

Customer service

Clinical documentation

Communication skills

Computer proficiency

Education

High School diploma or GED

Job description

Overview

Our Client, a Retail Pharmacy company, is looking for a Pharmacy Tech I - prior authorization for their Remote location.

Responsibilities

• Handle incoming calls from members, providers, and other healthcare professionals.
• Deliver exceptional customer service while guiding callers through the prior authorization process.
• Review clinical documentation to determine completeness and eligibility based on established criteria.
• Accurately document all approvals and denials in a timely manner.
• Escalate clinical judgment calls and complex inquiries to the pharmacist for further evaluation.
• Maintain compliance with regulatory requirements and internal protocols.

Requirements

• Minimum of 1 year of experience as a pharmacy technician in an support or call center role.
• National Pharmacy Certification or State License is preferred in good standing.
• Eligible for state registration, certification, or licensure as preferred by state regulations.
• Strong computer skills, including proficiency in word processing and spreadsheet applications.
• Excellent verbal and written communication skills.
• At least 1 year of experience in a high-volume customer service or healthcare call center environment.
• Verifiable High School diploma or GED is required.

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or expression, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.