Pharmacy Tech Care Coordinator--Central Fill Specialty Pharmacy--full time

Penn Medicine; Philadelphia (Philadelphia County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Tuition assistance

Job summary

Penn Medicine is seeking a Pharmacy Technician Care Coordinator to support medication access and adherence under Pharmacist supervision. The role involves collaborating with nurses, physicians, pharmacists, and care teams across sites to ensure timely refills and delivery for outpatient services.

The candidate will coordinate benefits, assist with copay programs, verify paperwork, and maintain drug therapy knowledge for assigned service lines, ensuring high-quality patient care.

Qualifications

• High school diploma or GED required.
• 1+ years pharmacy technician experience in a retail/outpatient or payor environment required.
• 2+ years pharmacy technician experience in a retail/outpatient or payor environment preferred.

Responsibilities

• Communicate and document appropriately with supervisors, physicians, nurse practitioners, unit based pharmacists, social workers, nurse managers, peers, patients/customers and outside agencies.
• Collaboration with internal team members to gather appropriate paperwork, prescription, billing information, and/or prescription(s).
• Coordination of medication access and delivery for outpatient use.
• Develop and maintain understanding of medication names and drug therapies especially for assigned service lines.
• Provides appropriate follow-up relating to patients, clinical practices, and family for pharmaceutical needs and/or additional eligibility information to ensure on-going medication access.
• Proficiently execute all accountabilities of Pharmacy Technician 1.

Skills

Communication

Coordination

Critical thinking

Organization

Education

H.S. Diploma/GED

1+ years pharmacy technician experience

Job description

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Summary

• Under Pharmacist supervision, the Pharmacy Technician Care Coordinator communicates with nurses, physicians, pharmacists, and other members of the medical team to assist patients with medication access and adherence. Roles may include investigation of pharmacy benefits, patient adherence evaluation, copay assistance with manufacturer programs, coordination of recurring medication refills and delivery services for select service lines. Effective communication, critical thinking, and organization skills are necessary for success in this position. The pharmacy technician communicates and coordinates with supervisors, pharmacists, peers, patients/customers, and outside agencies as necessary. The role of individuals in this position facilitates care across multiple sites and transitions in care. The successful candidate will be conscientious and focused on contributing to high quality patient care.

Responsibilities

• Communicate and document appropriately and effectively with supervisors, physicians, nurse practitioners, unit based pharmacists, social workers, nurse managers, peers, patients/customers and outside agencies


• Collaboration with internal team members to gather appropriate paperwork, prescription, billing information, and/or prescription(s)


• Coordination of medication access and delivery for outpatient use


• Develop and maintain understanding of medication names and drug therapies especially for assigned service lines


• Provides appropriate follow-up relating to patients, clinical practices, and family for pharmaceutical needs and/or additional eligibility information to ensure on-going medication access


• Proficiently execute all accountabilities of Pharmacy Technician 1

Credentials

• CPhT- Certified Pharmacy Tech (Required)


• Registered Pharmacy Tech (PA State Board of Pharmacy) (Required)

Education or Equivalent Experience

• H.S. Diploma/GED (Required)


• 1+ years Pharmacy experience as a certified pharmacy technician in a retail/outpatient pharmacy or payor environment (Required)


• 2+ years Pharmacy experience as a certified pharmacy technician in a retail/outpatient pharmacy or payor environment preferred

We believe that the best care for our patients starts with the best care for our employees.

• Our employee benefits programs help our employees get healthy and stay healthy.


• We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region.


• Penn Medicine employees are actively engaged and committed to our mission.


• Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.