Decentral Dischrg Pharm Tech--HUP--Ambulatory Pharmacy

Penn Medicine; Philadelphia (Philadelphia County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Tuition assistance

Comprehensive benefits

Job summary

Penn Medicine in Philadelphia seeks a Pharmacist Technician to support patient care units by processing prescriptions, adjudicating third-party claims, and assisting with medication orders.

The role includes collecting medication histories, coordinating with pharmacists and the Prior Authorization Team, and communicating with patients and families. Qualified candidates must be a PA-registered technician and CPhT, with a HS diploma and 3+ years of experience in retail/outpatient settings.

Qualifications

• Registered Pharmacy Technician with PA State Board of Pharmacy.
• Certified Pharmacy Technician (CPhT) required.
• High School Diploma or GED required.
• 3+ years of experience as a certified pharmacy technician in retail/outpatient settings.

Responsibilities

• Process prescriptions through the pharmacy system and adjudicate third-party claims.
• Assist with filling medication orders and collect medication histories.
• Deliver medications to patients and coordinate with pharmacists and the Prior Authorization team.
• Communicate with patients and families by telephone and in person; participate in multidisciplinary rounds.
• Support inventory management and processing co-pay cards and prior authorizations.
• Educate patients about insurance coverage related to discharge medications.

Skills

Communication skills

Pharmacy terminology

Patient interaction

Education

High School Diploma or GED

Job description

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Summary

• Responsible for processing prescriptions through the pharmacy system including adjudication of claims to third party insurance plans on the patient care units, assist with filling medication orders (timely and accurately), collect medication histories as part of the medication reconciliation process, and participate in multidisciplinary rounds. The DDP Technician facilitates the delivery of medications to patients and their families in the hospital and clinic setting, coordinates payments and communicate issues to the pharmacist and to the Prior Authorization Team as needed. Excellent communication skills are required for interacting with patients and their families via telephone and/or in person. Additional responsibilities include participation in service line meetings as required, inventory management, processing co-pay cards issued by drug company programs for eligible patients and completing prior authorizations according to the volume on the assigned unit.
• The decentralized pharmacy technician facilitates medication access for patients in primary care practices by identifying and addressing medication access barriers, coordinating with pharmacies and payers, and communicating issues to the patient care team, pharmacists, care management, and social work. In partnership with the population health team, the technician proactively reviews payer and population health data to identify patients with medication adherence gaps, care opportunities, and quality measure needs. The technician conducts targeted outreach, supports chronic disease medication adherence initiatives, assists with preventive medication interventions, and contributes to improved quality performance and patient outcomes. The decentralized pharmacy technician also coordinates GLP1 prescriptions with the Penn Medicine Specialty Pharmacy.

Responsibilities

• Determines patient insurance requirements for pre-certification, patient payments and coverage limitation and the necessary action(s) prior to discharge.
• Maintain communication with ambulatory based clinical pharmacist, social worker, discharge and specialty pharmacy program team members as needed to obtain complete, accurate financial information required for claim adjudication.
• Immediately communicate any issue with coverage to the clinical practice to determine the appropriate next steps.
• Communicates benefit investigation information proactively to the clinical practices and to patients.
• Supports all myPennPharmacy services as needed.
• Collaborates with internal team members to gather appropriate paperwork, prescription, billing information, and/or prescription(s).
• Provides follow-up relating to the communication to patients, clinical practices, and family for pharmaceutical needs and/or additional eligibility information to ensure on-going medication access.
• Interacts with medical staff and their designees to obtain complete, accurate, and timely clinical and financial information required for payer reimbursement.
• Provides education to patients and clinical practices regarding patient insurance coverage as it relates to their discharge medications.

Credentials

• Registered Technician (PA State Board of Pharmacy) (Required)
• Certified Pharmacy Technician - CPhT (Required)

Education or Equivalent Experience

• H.S. Diploma/GED (Required)
• And 3+ years of experience as a certified pharmacy technician in a retail/outpatient pharmacy environment. (Required)

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.