Pharmacy Tech (Call Center)

Riverside Health; Newport News (VA); On-site; USD 26,000 - 34,000; Full time

Job summary

Riverside Health System in Newport News, Virginia is hiring a Pharmacy Technician I to support dispensing, inventory control, audits, and pharmacy records as part of an interdisciplinary team.

The role requires strong customer service, knowledge of medications, and compliance with state and federal regulations. The position emphasizes growth within Riverside Health System and supports career development under the Director of Pharmacy.

Qualifications

• Program Graduate, Pharmacy Technician Training Program or equivalent (Preferred)
• Less than 1 year Prior Pharmacy Technician experience (Preferred)

Responsibilities

• Receives, confirms, and dispenses prescriptions and maintains records.
• Performs inventory control and ensures proper storage.
• Maintains knowledge of pharmacy practice and safety standards.
• Provides customer service and communicates clearly.
• Ensures compliance with HIPAA, DNV, and regulatory requirements.
• Prints labels and ensures safe dispensing.
• Assists management with inspections and audits.

Skills

Medical terminology

Prescription drug knowledge

Pharmacy calculations

Pharmacy law

Pharmacy workflow

Pharmacy automation

Pharmacy computer systems

Written communication

Customer service

Education

Pharmacy Technician Training Program

Job description

Hiring Range

$18.90 - $24.60/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Newport News, Virginia

Hiring Range

$18.90 - $24.60/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Overview

Pharmacy Technician I is responsible for providing technical support of pharmacy services, including but not limited to, distributing pharmaceuticals, performing inventory control, completing compliance audits and financial transactions, providing customer service, and maintaining pharmacy records. Performs pharmacy-related duties in compliance with department policies and procedures and state/federal law and regulation and arranges sequence and timing of work to meet normal and viable work requirements. Pharmacy Technician I works as part of an interdisciplinary patient care team under the direction of the Director of Pharmacy/Pharmacy Manager or their designee.

What You Will Do

• Provides technical support of pharmacy services including receiving and confirming prescriptions, preparing and dispensing prescriptions, distributing pharmaceuticals, and maintaining pharmacy records.
• Performs inventory control. Ensures proper storage and stocks inventory.
• Maintains up-to-date knowledge of pharmacy practice and workflows to provide quality patient care and meet safety standards. Successfully completes annual state and facility requirements for mandatory competencies within required time frames.
• Interacts with customers and peers utilizing excellent customer service skills. Answers questions and owns issues to completion. Demonstrates excellent written and verbal communication skills. Utilizes Riverside Care Difference principles in performance of duties.
• Properly measures and mixes medications. Prints labels and ensures safe dispensing.
• Completes compliance audits and financial transactions. Assists management with inspections, audits, reports, and training to ensure compliance and quality. Understands and maintains compliance with facility, DNV, State, and HIPPA requirements.

Qualifications

Education

• Program Graduate, Pharmacy Technician Training Program or equivalent (Preferred)

Experience

• Less than 1 year Prior Pharmacy Technician experience (Preferred)

Skills And Abilities

• Medical terminology
• Prescription drug and over-the-counter knowledge
• Basic math skills, including pharmaceutical calculations
• Pharmacy law and regulation
• Basic pharmacy workflow
• Pharmacy automation
• Pharmacy computer systems
• Strong written and verbal communication skills
• Ability to prioritize
• Excellent customer service skills

Licenses and Certifications

• Registered Pharmacy Technician - Virginia Department of Health Professions (VDHP) Upon Hire(Required)
• Pharmacy Technician Certification Board (PTCB) - Pharmacy Technician Certification Board (PTCB) PTCB or ExCPT Certification within 1 Year(Required)

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.