Pharmacy Support & Customer Care Specialist

Walgreens; Glenshaw (PA); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a customer-focused associate to support the pharmacy team and deliver excellent service at the register. You will assist with prescription processing under supervision, handle cashier duties, and maintain product displays.

The role involves inventory checks and helping customers find items in a fast-paced store environment. Your duties include collaborating with the pharmacy staff to ensure accurate patient information, supporting OTC and photo services, and maintaining a

Qualifications

• Courteous, friendly checkout service and assist customers with products and services.
• Assist pharmacist under supervision in processing prescriptions and patient information.
• Maintain store standards, inventory, pricing, and merchandising.

Responsibilities

• Greet customers and provide assistance to ensure a positive experience.
• Assist pharmacist with dispensing prescriptions under supervision and verify information.
• Process cash register transactions, refunds, and exchanges with accuracy.
• Support inventory management and maintain clean, well-organized shelves.
• Handle frontline customer questions and locate products.
• Assist with photo department services and web pickup when needed.

Skills

Customer service

Cash handling

Pharmacy assistance

Retail operations

Communication

Education

PTCB Certification

Tools

Pharmacy software

Job description

Walgreens is seeking a customer-focused associate to support the pharmacy team and deliver excellent service at the register. You will assist with prescription processing under supervision, handle cashier duties, and maintain product displays.

The role involves inventory checks and helping customers find items in a fast-paced store environment. Your duties include collaborating with the pharmacy staff to ensure accurate patient information, supporting OTC and photo services, and maintaining a