Pharmacy Supervisor 1 - Fulfillment

University of California- Davis Health; Sacramento (CA); On-site; USD 47,000 - 84,000; Full time

Benefits offered by this job

Benefits eligible

On-site work

Job summary

UC Davis Health is seeking a Pharmacy Supervisor 1 to lead the outpatient pharmacy operations at the Pharmacy Shared Service Center. The role supervises technicians, manages daily workflows, and ensures compliant, accurate billing and medication distribution.

Responsibilities include training staff, coordinating tasks, and collaborating with pharmacists and other departments to optimize patient care and efficiency. 100% on-site, with varied shifts.

Qualifications

• Current California Pharmacy Technician license required.
• At least 4 years of outpatient pharmacy experience as a technician.
• Experience training staff and coordinating workflow.
• Knowledge of third-party billing, Medicare Part B and California Medicaid.
• Ability to perform pharmacy calculations accurately.
• Knowledge of California Pharmacy Law and Pharmacy Information System.
• Proficiency with Epic Willow ambulatory dispensing system and MS Office.

Responsibilities

• Supervise Pharmacy Technicians and oversee daily pharmacy operations.
• Provide training, performance management and scheduling.
• Participate in meetings with staff and stakeholders to improve workflow.
• Oversee billing, insurance adjudication and payments processing.

Skills

CA Pharmacy License

Outpatient exp

Staff training

Billing knowledge

Pharmacy calculations

CA Pharmacy Law

PIS experience

Tools

Epic Willow

MS Office (Word/Excel)

Job description

Job Summary

UCDH Outpatient pharmacies emphasize patient care in Hospital Discharge, Oncology, Infectious Diseases, Ambulatory Care, Employee Health and Specialty Pharmacy. Our pharmacies are responsible for screening prescriptions for appropriateness and making interventions, preparing medications for dispensing, distribution activities, providing immunizations and providing patient consultations. Staff are responsible for appropriate prescription billing to multiple payers including third party insurances, Medicaid, Medicare D and Medicare B plans. Our pharmacies maintain compliance with multiple accrediting bodies and with State and Federal Laws and Regulations.

This position supervises Pharmacy Technicians in our Pharmacy Department and is an integral member of the healthcare team.

Our Technician Supervisors are responsible for the supervision and support of their assigned direct reports. This position is responsible for supervision of their direct reports which involves timecard activities, performance management, training, scheduling, conducting meetings with staff and others, and creating, maintaining and having oversight of daily operations and workflows.

Based on operations, there may be other responsibilities such as, but not limited to, providing drug dispensing and distribution activities, compounding prescriptions, maintaining pharmacy robotics, inventory management, pharmacy maintenance, customer service (via telephone, electronic and in-person), prescription data entry, insurance adjudication and troubleshooting, processing prescription payments and more.

This position is highly collaborative with direct reports, peers and other leaders and requires participation in meetings within pharmacy and stakeholders external to pharmacy. This position fosters excellent intra- and interdepartmental relationships and provides quality and cost-effective pharmaceutical care to all patients.

#CA-DS

Apply By Date

10/25/2026 at 11:59pm PST

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position.

• Pharmacy Technician License in the State of California
• Minimum education satisfied through attainment of the required licensure/certification
• At least 4 years of recent Outpatient Pharmacy experience as a Pharmacy Technician
• Experience training or mentoring staff, serving as a technical resource, coordinating workflow, resolving operational issues, or supporting daily operations
• Working knowledge in billing current third-party insurances, Medicare Part B and California State Medicaid
• Working knowledge in submitting authorization requests for medications
• Must be able to accurately perform pharmacy calculations
• Working knowledge of current California Pharmacy Law
• Ability to operate Pharmacy Information System and other computer programs

Preferred Qualifications

• Pharmacy Technician Certification (CPhT)
• Previous Supervisory experience in a pharmacy setting
• Experience working at a UCDH Outpatient/Specialty Pharmacy
• Experience working in a Health System Pharmacy or Specialty Pharmacy
• Experience in Epic Willow Ambulatory Outpatient Dispensing system
• Experience in MS Office Suite: Word, Excel, PowerPoint and Access
• Experience with bargaining units and labor relations
• Experience ensuring compliance of operations to specialty pharmacy accrediting bodies (i.e. URAC, TJC, ACHC, etc.)
• Current working knowledge of pharmacy terminology, generic/brand names and drug abbreviations
• Working knowledge of current Medi-Cal Formulary and other third-party billing systems.
• Ability to recognize situations that exceed technician authority and must be referred to a pharmacist for resolution.
• Problem-solving skills to independently recognize and define a problem and identify the resources available to help solve the problem; ability to independently create and implement viable solutions and follow through to ensure the problem is resolved.
• Ability to exercise discretion to ensure that patient confidentiality is maintained, and a professional, respectful clinic/department environment exists at all times.
• Ability to impart knowledge and develop the skills of students participating in training programs, as well as new hires and staff seeking additional opportunities.
• Working knowledge of and skill to apply practices, principles and techniques of patient care related to area of expertise.
• Written and oral communication skills to clearly and concisely provide information, explanations and instructions to, and to elicit information from others with varying levels of ability to understand, including individuals who are ill or distressed, or who may not speak English

Key Responsibilities

• 90% - Pharmacy Operations Supervision
• 10% - Pharmacy Operations Support and Tasks

Department Overview

UC Davis Health is a nationally recognized leader in the provision of high-quality, patient-centered care, based in the Greater Sacramento area of Northern California. UC Davis Health has a Comprehensive Cancer Center, internationally recognized MIND Institute, and a nationally ranked pediatric hospital. The UC Davis acute care hospital has 646 beds and an ambulatory care service area spanning north to the Oregon border, east to Nevada, and down the Central Valley to Fresno, California, covering 65,000 square miles across 33 counties.

The Department of Pharmacy is a dynamic, integral, and critical part of patient care provided by UC Davis Health. As a department of greater than 600 professional, technical, and administrative support personnel, we focus on providing patient-centered medication management that optimizes outcomes through practice, education, research, and leadership through the continuum of care. We also have the largest pharmacy residency program in the country with 46 total residents in 13 different programs.

The Department of Pharmacy offers comprehensive pharmaceutical services (unit dose, IV admixtures, clinical services, infusion pumps, and teaching) throughout the health system complex 24 hours a day, 7 days a week. The pharmacy services encompass inpatient pharmacy services as well as an expansive footprint in the ambulatory care space where we have clinical pharmacists embedded within our clinics and specialty care locations. Our operational teams support the health system enterprise with three inpatient pharmacies, five outpatient pharmacies, two infusion pharmacies, a home infusion service line, and the full complement of pharmacy purchasing, stores, and distribution.

POSITION INFORMATION

• Salary or Pay Range: $34.29 - $61.21
• Salary Frequency: Hourly
• Salary Grade: Grade 21
• UC Job Title: PHARMACY SUPV 1
• UC Job Code: 004599
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100
• Shift (Work Schedule): Variable, 8 hour
• Location: Pharmacy Shared Service Center (BLDG108)
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility by visiting UCnet Benefits Page or Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees.

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for dental and vision coverage for you and your family
• Retirement plans for eligible employees including Pension and other Retirement Saving Plans
• Supplemental insurance offered including additional life, short/long term disability, pet insurance, legal coverage, accident, critical illness and hospital indemnity
• Pregnancy and Parental Leave, Family & Medical Leave, Adoption Assistance and Pay for Family Care and Bonding for eligible employees
• Lactation Support Program and Family Care discounts and resources
• Employee Well-being resources and programming to support thriving in all aspects of employee's lives
• On-site Employee Assistance Program including access to free mental health services
• Generous amount of paid Holidays annually as outlined in the UC Policies or Collective Bargaining Agreements
• Paid Time Off/Vacation/Sick Time as outlined in the UC Policies or Collective Bargaining Agreements
• Continuing Education (CE) allowance and Staff Education Reimbursement Program for eligible employees
• Access to free professional development courses and learning opportunities for personal and professional growth
• Public Service Loan Forgiveness (PSLF) Qualified Employer and Student Loan Debt Counseling Program for eligible employees

Physical Demands

• Standing - Continuous 6 to 8+ Hours
• Walking - Continuous 6 to 8+ Hours
• Sitting - Continuous 6 to 8+ Hours
• Lifting/Carrying 0-25 Lbs - Continuous 6 to 8+ Hours
• Lifting/Carrying 26-50 lbs - Continuous 6 to 8+ Hours
• Lifting/Carrying over 50 lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Continuous 6 to 8+ Hours
• Pushing/Pulling 26-50 lbs - Continuous 6 to 8+ Hours
• Pushing/Pulling over 50 lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Frequent 3 to 6 Hours
• Twisting - Frequent 3 to 6 Hours
• Climbing (e.g., stairs or ladders) - Occasional Up to 3 Hours
• Reaching overhead - Continuous 6 to 8+ Hours
• Keyboard use/repetitive motion - Continuous 6 to 8+ Hours

Environmental Demands

• Chemicals, dust, gases, or fumes - Continuous 6 to 8+ Hours
• Loud noise levels - Continuous 6 to 8+ Hours
• Marked changes in humidity or temperature - Frequent 3 to 6 Hours
• Extreme Temperatures - Occasional Up to 3 Hours
• Uneven Surfaces or Elevations - Continuous 6 to 8+ Hours

Mental Demands

• Sustained attention and concentration - Continuous 6 to 8+ Hours
• Complex problem solving/reasoning - Continuous 6 to 8+ Hours
• Ability to organize & prioritize - Continuous 6 to 8+ Hours
• Communication skills - Continuous 6 to 8+ Hours
• Numerical skills - Continuous 6 to 8+ Hours
• Constant Interaction - Continuous 6 to 8+ Hours
• Customer/Patient Contact - Continuous 6 to 8+ Hours
• Multiple Concurrent Tasks - Continuous 6 to 8+ Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Various work locations may include Health Solutions Pharmacy and the Main Hospital Work requires promotion and demonstration of excellent customer service, in addition to, showing accountability and completing tasks correctly, accurately and in a timely manner.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• This is a position with direct access to or responsibility for controlled substances, high risk hazardous chemicals, biological or radioactive/nuclear materials
• The duties or functions of this position include the handling of cash (or cash equivalents)
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit:https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks