Pharmacy Shift Supervisor

MedWiz Solutions, LLC; Foxborough (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

MedWiz Solutions, LLC is seeking a Pharmacy Shift Supervisor to oversee a team of Pharmacy Technicians and assist Pharmacists with dispensing prescriptions. The role requires leadership, a strong understanding of pharmacy compliance, and the ability to manage daily workflow.

The position emphasizes training new technicians, expediting prescription processing, and maintaining quality and customer service standards during shifts.

Qualifications

• Understanding of pharmacy compliance and safety standards.
• Ability to meet the physical demands of the job (standing for long periods).
• Ability to multitask and lead a team.

Responsibilities

• Monitors daily technician workflow.
• Determines priorities and assigns routine work to technicians.
• Ensures labels are printed and orders are packed according to workflow.
• Expedites prescription processing in alignment with pharmacist duties.
• Organizes workflow by route and communicates progress with supervising pharmacist.
• Monitors schedules to maintain quality, production and customer service standards.
• Trains and integrates new technicians.
• Contributes to production strategy by understanding metrics and goals.
• Maintains knowledge of department processes.
• Responds to emergencies or issue during the shift.
• Exhibits strong interpersonal and customer service skills.

Skills

Leadership

Multitasking

Interpersonal skills

Customer service

Education

High School Diploma

Pharmacy Technician Registration/Licensure

CPhT preferred

Job description

Description

Reports to: Production Manager/ Pharmacist in Charge

The Pharmacy Shift Supervisor oversees the work of a team of Pharmacy Technicians that assist Pharmacists with the dispensing of prescriptions

DISCLAIMER: The duties and responsibilities described are not a comprehensive list. Additional tasks may be assigned or the scope of the job may change as necessitated by business demands.

Responsibilities

• Monitors daily technician workflow
• Determines priorities and assigns and regulates the routine work production performed by technicians
• Ensures all labels are printed
• Ensures all orders are packed and toted by following workflow monitor
• Expedites the processing of prescriptions by performing all duties necessary and allowable by law and policy both in preparation for pharmacist fill and upon pharmacist completion of dispensing duties
• Organizes workflow by route
• Communicates progress with supervising pharmacist
• Monitors daily schedules to ensure that quality, production and customer service standards are maintained
• Train and integrate new technicians
• Contributes to the production strategy by understanding the metric goals and how to achieve them
• Maintains thorough knowledge of department processes
• Responds quickly and practically to emergencies, crises, or unexpected issues during the shift
• Exhibits strong interpersonal and customer service skills

Requirements

• Full understanding of pharmacy compliance and safety standards
• The ability to meet the physical demands of the job, such as standing for long periods of time
• Ability to multitask
• Leadership and management skills
• High School Diploma
• State Pharmacy Technician Registration or Licensure as Applicable
• CPhT preferred