Pharmacy Quality Assistant

Verily; Boston (MA); Remote; USD 52,000 - 75,000; Full time

Job summary

Join a forward-thinking company dedicated to transforming healthcare through data-driven solutions. As a Pharmacy Quality Assistant, you'll play a crucial role in supporting patient care by managing refill requests and assisting with medication authorizations. Your analytical skills and empathy will help bridge gaps in patient care while ensuring compliance with quality measures. This position offers a unique opportunity to be part of a team that is reshaping the healthcare landscape, making a real difference in people's lives. If you're passionate about healthcare and eager to contribute to innovative solutions, this is the perfect role for you.

Qualifications

• High School Diploma, Pharmacy Tech license, and National Certified Pharmacy Quality Assistant certification required.
• Ability to acquire licensure in multiple states is essential.

Responsibilities

• Assist physicians with patient refill requests and medication prior authorizations.
• Participate in chart audits and monitor quality measures.
• Facilitate lab results ingestion into EMR for quality programs.

Skills

Analytical Skills

Problem-Solving Skills

Communication Skills

Empathy

Cultural Competence

Time Management

Education

High School Diploma or equivalent

Pharmacy Tech License

National Certified Pharmacy Quality Assistant certification

Job description

Pharmacy Quality Assistant page is loaded

Pharmacy Quality Assistant

Apply remote type Remote locations US - Rhode Island Remote Boston, Massachusetts time type Full time posted on Posted Yesterday job requisition id REQ-121

Who We Are

Verily is a subsidiary of Alphabet that is using a data-driven approach to change the way people manage their health and the way healthcare is delivered. Launched from Google X in 2015, our purpose is to bring the promise of precision health to everyone, every day. We are focused on generating and activating data from a variety of sources, including clinical, social, behavioral and the real world, to arrive at the best solutions for a person based on a comprehensive view of the evidence. Our unique expertise and capabilities in technology, data science and healthcare enable the entire healthcare ecosystem to drive better health outcomes.

Description

The Pharmacy Quality Assistant’s main responsibility includes assisting physicians in completing patient refill requests and medication prior authorizations. The Pharmacy Quality Assistant will also be responsible for researching patient assistance programs, performing quality audits, and supporting the maintenance of the A1C At Home program(s) tied to Onduo, Lightpath, and other Verily programs/products.

Responsibilities

• Complete medication refill requests in a timely and accurate manner according to protocols; prepares prior authorization pharmacy requests from prescribers and patients as needed.
• Research and assist patients with completing Patient Assistance Program applications.
• Participate in chart audits for documentation compliance to meet quality measures. Monitors and assists the practices with quality measure exception report review and Lab/DI tracking.
• Prospectively and retrospectively work to identify and close gaps in care. Performs outreach to patients to ensure gap closure and testing completed.
• Facilitate the ingestion of lab results into the EMR to support the A1C At Home Program(s) and other relevant quality programs.

Qualifications

Minimum Qualifications

• High School Diploma or equivalent.
• Pharmacy Tech license.
• National Certified Pharmacy Quality Assistant certification.
• Ability to acquire licensure in multiple states.

Preferred Qualifications

• Multi-state licensure.
• At least one year of prior experience in ambulatory pharmacy.
• Strong analytical/problem-solving skills and communication skills including telephonic and written.
• Excellent interpersonal skills including empathy and cultural competence, time management skills, and a proven ability to meet deadlines with the ability to function well in a high-paced and at times stressful environment.
• Ability to use motivational interviewing techniques to probe patient/caregivers concerns and identify solutions.

Qualified applicants must not require employer-sponsored work authorization now or in the future for employment in the United States.

The US base salary range for this full-time position is $52,000 - $75,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.