Pharmacy Prior Authorization Specialist I - Detail-Oriented Expert

Aurora Health Care; Allenton (WI); On-site; USD 25,000 - 33,000; Full time

Job summary

Aurora Health Care in Wisconsin requires a Pharmacy Technician with strong attention to detail and customer service skills. The role supports the pharmacy team, handles documentation and patient coordination, and adheres to regulatory standards.

Candidates should have state licensure, CPhT or ExCPT certification, and a background in healthcare or pharmacy. This position emphasizes accuracy, confidentiality, and teamwork across locations.

Qualifications

• State licensure/registration as a Pharmacy Technician required.
• Pharmacy technician certification (CPhT) or ExCPT preferred/required.
• Typically 3 years of healthcare, insurance, pharmacy or medical background.
• Excellent communication and customer service skills.
• Strong math, data entry and confidentiality abilities.

Responsibilities

• Completes area-specific work following standard processes and policies.
• Serves as expert with equipment and technology in the specialized area.
• Solves technical issues in the specialized area as they arise.
• Maintains accurate documents and timely records.
• Supports communication with patients and care team.
• Identifies quality improvements for safe, effective patient care.
• Participates in site/system teams and committees as applicable.
• Complies with legal, regulatory, and accreditation standards.

Skills

Interpersonal skills

Customer service

Communication

Critical thinking

Attention to detail

Medical terminology

Data entry

Office software

Education

High school diploma or GED

Associate's degree in Pharmacy Technology

Tools

Pharmacy software

Microsoft Office Suite

Call Center Systems

Job description

Aurora Health Care in Wisconsin requires a Pharmacy Technician with strong attention to detail and customer service skills. The role supports the pharmacy team, handles documentation and patient coordination, and adheres to regulatory standards.

Candidates should have state licensure, CPhT or ExCPT certification, and a background in healthcare or pharmacy. This position emphasizes accuracy, confidentiality, and teamwork across locations.