Pharmacy Prior-Authorization Specialist

SGS Consulting; United States; On-site; USD 24,796 - 28,929; Full time

Job summary

A leading healthcare consultancy in the United States seeks a Team Lead (Recruitment) for a high-volume inbound call position. The role involves providing professional assistance during the prior authorization process, ensuring accurate documentation, and delivering exceptional customer service. Candidates should have a minimum of 1 year experience in healthcare, strong communication skills, and proficiency with computer applications. This position is full-time and offers a competitive pay range.

Qualifications

• Minimum of 1 year in healthcare as a pharmacy technician or comparable role.
• National Pharmacy Certificate or State License is preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Handle incoming calls from members, providers, and healthcare professionals.
• Deliver exceptional customer service during the authorization process.
• Review and document clinical information timely.

Skills

Customer service

Strong communication

Proficiency in computer applications

Education

High School diploma or GED

Tools

Word processing software

Spreadsheet applications

Job description

A leading healthcare consultancy in the United States seeks a Team Lead (Recruitment) for a high-volume inbound call position. The role involves providing professional assistance during the prior authorization process, ensuring accurate documentation, and delivering exceptional customer service. Candidates should have a minimum of 1 year experience in healthcare, strong communication skills, and proficiency with computer applications. This position is full-time and offers a competitive pay range.