PHARMACY/PHARMCST-INTERN

NWU; Madison (WI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Healthcare

Paid time off

Employee assistance program

Employee discounts

Tuition reimbursement

Industry training and career growth

Job summary

NWU in Madison, WI seeks a Pharmacy Intern to deliver exceptional customer service and support the pharmacy team in daily operations. You will counsel on medications, assist with immunizations under supervision, and help maintain accurate prescription records while upholding NWU's safety and integrity standards.

The role requires active enrollment in a US pharmacy program and a current state Pharmacy Intern license, with flexible scheduling including full- and part-time opportunities.

Qualifications

• Actively enrolled in a US school of pharmacy.
• Hold a current state-issued Pharmacy Intern license.

Responsibilities

• Deliver excellent customer service and create a welcoming in-store experience.
• Maintain a safe, clean, and organized department to encourage return visits.
• Assist the department manager in achieving sales and profit goals and monitor QA standards.
• Explain and promote the Customer 1st strategy to associates and customers.
• Demonstrate NWU's core values of respect, integrity, diversity, inclusion, and safety.
• Provide drug counseling and discuss pharmaceutical products with customers and prescribers as appropriate.
• Input patient and prescription data accurately into the pharmacy system and dispense correctly.
• Assist with immunizations under pharmacist supervision and manage routine inventory.

Skills

Pharmacy student (US)

Pharmacy intern license

Job description

Your Role

Here’s what you will be doing:

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customers to return.
• Assist the department manager in reaching sales and profit goals and monitor quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Promote trust and respect among associates.
• Create a welcoming environment by answering questions about products sold within the department and store.
• Gain and maintain knowledge of pharmaceutical products and competently discuss them with customers and prescribers.
• Provide drug counseling and assist with over-the-counter medication recommendations.
• Accurately input patient and prescription information into the pharmacy computer system and dispense correct medication.
• Contact prescribers’ offices for authorization and process third-party insurance information.
• Bag filled prescriptions and deliver them accurately to customers.
• Contact insurance companies on behalf of customers if necessary and facilitate charge purchases.
• Accept and interpret oral and written prescriptions accurately for fill or refill.
• Provide immunizations under pharmacist supervision.
• Clean the department and manage inventory by comparing, checking, stocking incoming orders, and returning unused medication stock bottles.
• Notify management of customer or employee accidents and report prescription incidents to the pharmacist on duty.
• Report all safety risks, illegal activity, including robbery, theft, or fraud.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict reasonably and nonconfrontationally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support through direct interaction with minors, individuals with special needs, and older adults.
• Perform essential functions of the position with or without reasonable accommodation.

About You

The company is looking for candidates who meet the following requirements:

• Actively enrolled in a US school of pharmacy.
• Hold a current state-issued Pharmacy Intern license.

Compensation & Benefits

• Comprehensive healthcare coverage including medical, dental, vision, and prescription plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support through Employee Assistance Program and confidential financial tools and coaching.
• Associate discounts on purchases including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career through the Continuing Education program.
• Access to industry-leading training programs and diverse career pathways for growth.