PHARMACY/PHARMCST-INTERN

Stfrancis; Madison (WI); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Paid time off

Employee Assistance Program

Tuition reimbursement

Associate discounts

Job summary

Stfrancis in Madison, WI seeks a Pharmacy Intern to provide exceptional customer service, assist in dispensing under supervision, and support the team with accurate pharmacy operations.

You will counsel on medications, input prescriptions into the pharmacy computer system, and collaborate with prescribers and insurance entities to ensure smooth processing of orders.

Qualifications

• Actively enrolled in a US school of pharmacy.
• Hold a current state-issued Pharmacy Intern license.

Responsibilities

• Create an outstanding customer experience through exceptional service.

Skills

Customer service

Communication

Attention to detail

Education

Active enrollment in US school of pharmacy

State-issued Pharmacy Intern license

Tools

Pharmacy computer system

Job description

Your Role

Here’s what you will be doing:

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customers to return.
• Assist the department manager in reaching sales and profit goals and monitor quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Promote trust and respect among associates.
• Create a welcoming environment by answering questions about products sold within the department and store.
• Gain and maintain knowledge of pharmaceutical products and competently discuss them with customers and prescribers.
• Provide drug counseling and assist with over-the-counter medication recommendations.
• Accurately input patient and prescription information into the pharmacy computer system and dispense correct medication.
• Contact prescribers’ offices for authorization and process third-party insurance information.
• Bag filled prescriptions and deliver them accurately to customers.
• Contact insurance companies on behalf of customers if necessary and facilitate charge purchases.
• Accept and interpret oral and written prescriptions accurately for fill or refill.
• Provide immunizations under pharmacist supervision.
• Clean the department and manage inventory by comparing, checking, stocking incoming orders, and returning unused medication stock bottles.
• Notify management of customer or employee accidents and report prescription incidents to the pharmacist on duty.
• Report all safety risks, illegal activity, including robbery, theft, or fraud.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict reasonably and nonconfrontationally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support through direct interaction with minors, individuals with special needs, and older adults.
• Perform essential functions of the position with or without reasonable accommodation.

About You

The company is looking for candidates who meet the following requirements:

• Actively enrolled in a US school of pharmacy.
• Hold a current state-issued Pharmacy Intern license.

Compensation & Benefits

• Comprehensive healthcare coverage including medical, dental, vision, and prescription plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support through Employee Assistance Program and confidential financial tools and coaching.
• Associate discounts on purchases including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career through the Continuing Education program.
• Access to industry-leading training programs and diverse career pathways for growth.