PHARMACY/PHARMCST-INTERN

NWU; Longview (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

NWU in Texas Longview is seeking a Pharmacy Intern to support pharmacy operations and customer service within the store environment. You will learn under pharmacist supervision, counsel on medications, input prescriptions, and assist with insurance processes while maintaining a safe, welcoming shop floor.

Ideal candidates are actively enrolled in a US pharmacy program with a current intern license and demonstrate strong communication and customer service skills in a fast-paced setting.

Qualifications

• Active enrollment in a US school of pharmacy.
• Current state-issued Pharmacy Intern license.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customers to return.
• Assist the department manager in reaching sales and profit goals and monitor quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Promote trust and respect among associates.
• Create a welcoming environment by answering questions about products sold within the department and store.
• Gained knowledge of pharmaceutical products and discuss them with customers and prescribers.
• Provide drug counseling and assist with over-the-counter medication recommendations.
• Input patient and prescription information into the pharmacy computer system.
• Dispense correct medication and contact prescribers’ offices for authorization.

Education

Active enrollment in a US school of pharmacy

Current state-issued Pharmacy Intern license

Job description

Your Role

Here’s what you will be doing:

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customers to return.
• Assist the department manager in reaching sales and profit goals and monitor quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Promote trust and respect among associates.
• Create a welcoming environment by answering questions about products sold within the department and store.
• Gain and maintain knowledge of pharmaceutical products and competently discuss them with customers and prescribers.
• Provide drug counseling and assist with over-the-counter medication recommendations.
• Accurately input patient and prescription information into the pharmacy computer system.
• Dispense correct medication and contact prescribers’ offices for authorization.
• Bag filled prescriptions and deliver them accurately to customers.
• Process third-party insurance information and contact insurance companies on behalf of customers if necessary.
• Facilitate charge purchases for customers.
• Accept and interpret oral and written prescriptions accurately for fill or refill.
• Clean the department and provide immunizations under pharmacist supervision.
• Compare, check, and properly stock incoming orders; return unused medication stock bottles.
• Notify management of customer or employee accidents and report prescription incidents to the pharmacist on duty.
• Report all safety risks, illegal activity, including robbery, theft, or fraud.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict reasonably, nonconfrontationally, and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform essential functions of the position with or without reasonable accommodation.

About You

The company is looking for:

• Active enrollment in a US school of pharmacy.
• Current state-issued Pharmacy Intern license.