PHARMACY/PHARMCST-INTERN

Stfrancis; Lehi (UT); Sur place; USD 21 000 - 34 000; Temps partiel

Résumé du poste

Stfrancis is seeking a Pharmacy Intern to deliver exceptional customer service, maintain a safe store environment, and support pharmacy operations under pharmacist supervision. You will gain hands-on experience in dispensing, counseling, and insurance processing while interacting with customers, prescribers, and teammates.

The role emphasizes patient safety, accuracy in prescription processing, and professional conduct in a fast-paced retail pharmacy setting in Utah.

Qualifications

• Demonstrated customer service aptitude in a retail/pharmacy setting.
• Ability to discuss pharmaceutical products with customers and prescribers.
• Knowledge of OTC medication recommendations and counseling.

Responsabilités

• Create an outstanding customer experience through exceptional service.
• Maintain a safe and clean environment to encourage store visits.
• Support sales goals and monitor quality assurance standards.
• Promote Customer 1st strategy and assist associates in service delivery.
• Foster trust and respect among team members.
• Answer questions about products within the department and store.
• Discuss pharmaceutical products knowledgeably with customers and prescribers.
• Provide drug counseling and OTC recommendations.
• Input patient and prescription information accurately into the pharmacy computer system.
• Dispense medications and obtain prescriber authorization when needed.
• Bag prescriptions and deliver to customers accurately.
• Process third-party insurance information and communicate with insurers.
• Handle and interpret prescriptions for fill or refill.
• Assist with immunizations under pharmacist supervision and ensure department cleanliness.
• Stock incoming orders and manage inventory, returning unused bottles.
• Report safety risks and prescription incidents to the pharmacist on duty.
• Work cooperatively in a fast-paced environment; manage conflicts professionally.
• Maintain honesty and integrity with customer and business information.
• Follow directions and seek help as needed to resolve issues.
• Provide support for minors, individuals with special needs, and older adults.
• Perform essential duties with or without reasonable accommodation.

Connaissances

Customer service

Drug counseling

OTC recommendations

Prescription processing

Formation

Active enrollment in a US school of pharmacy

Current state-issued Pharmacy Intern license

Description du poste

Your Role

Here’s what you will be doing:

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customers to return.
• Assist the department manager in reaching sales and profit goals and monitor quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Promote trust and respect among associates.
• Create a welcoming environment by answering questions about products within the department and store.
• Gain and maintain knowledge of pharmaceutical products to competently discuss them with customers and prescribers.
• Provide drug counseling and assist with over-the-counter medication recommendations.
• Accurately input patient and prescription information into the pharmacy computer system.
• Dispense correct medication and contact prescribers’ offices for authorization.
• Bag filled prescriptions and deliver them accurately to customers.
• Process third-party insurance information and contact insurance companies if necessary.
• Facilitate charge purchases for customers.
• Accept and interpret oral and written prescriptions accurately for fill or refill.
• Clean the department and provide immunizations under pharmacist supervision.
• Compare, check, and properly stock incoming orders; return unused medication stock bottles.
• Notify management of customer or employee accidents and report prescription incidents to the pharmacist on duty.
• Report safety risks, illegal activity including robbery, theft, or fraud.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict reasonably and nonconfrontationally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve issues.
• Provide support through direct interaction with minors, individuals with special needs, and older adults.
• Perform essential functions of the position with or without reasonable accommodation.

About You

The company is looking for:

• Active enrollment in a US school of pharmacy.
• Current state-issued Pharmacy Intern license.