Pharmacy Operations Supervisor: Lead Tech Team

Blink Health; Chesterfield (MO); On-site; USD 80,000 - 110,000; Full time

Job summary

Blink Health in St. Louis, MO is seeking a Supervisor of Pharmacy Operations to lead a team of on-site technicians and virtual staff. You will coordinate daily production, ensure quality and compliance, and partner with cross-functional leaders to optimize workflows.

The role emphasizes performance management, coaching, and data-driven decision making, with responsibilities for staffing, training, and escalation. Local candidates or relocation may be required.

Qualifications

• Minimum 3 years of management/supervisory experience in a fast-paced, metrics-driven environment responsible for KPIs and SLAs.
• Strong coaching and HR collaboration experience is required.
• Excellent attention to detail with the ability to learn new software.
• Ability to work independently with minimal supervision and adapt to changing processes.

Responsibilities

• Lead a team of hourly technicians/agents on-site and virtually.
• Set daily performance expectations aligned to productivity and quality goals.
• Conduct regular 1:1 meetings focused on performance and development.
• Provide real-time coaching and feedback based on observed performance and metrics.
• Support hiring, onboarding and training of new team members.

Skills

Management

Coaching

Data-driven

Regulatory knowledge

Communication

Education

Bachelor's degree

Tools

Pharmacy software

Job description

Blink Health in St. Louis, MO is seeking a Supervisor of Pharmacy Operations to lead a team of on-site technicians and virtual staff. You will coordinate daily production, ensure quality and compliance, and partner with cross-functional leaders to optimize workflows.

The role emphasizes performance management, coaching, and data-driven decision making, with responsibilities for staffing, training, and escalation. Local candidates or relocation may be required.