Pharmacy Operations Manager (Night & Weekend Shifts)

Hy-Vee; Fairmont (MN); On-site; USD 90,000 - 105,000; Full time

Job summary

Hy-Vee in Minnesota is seeking a Pharmacy Department Manager to lead the pharmacy team, oversee prescription fulfillment, ensure regulatory compliance, and drive department profitability through strategic operations and customer service excellence.

The role emphasizes staff development, adherence to DEA and state regulations, and cost-effective practices to grow the department and patient care while maintaining HIPAA privacy.

Qualifications

• Graduate of an accredited Pharmacy School required.
• Current Board of Pharmacy license required.
• Pharm.D. degree preferred.

Responsibilities

• Supervise operation of the pharmacy department and ensure accurate prescription filling and courteous, efficient service to all customers.
• Improve pharmacy prescription sales, profit, patient count, and professional image through strong operational leadership.
• Supervise and develop pharmacy staff through proper orientation, training, PTCB certification support, objective setting, and constructive discipline while building morale, motivation, and loyalty.
• Manage all referrals submitted by Hy-Vee retail pharmacy locations and coordinate with retail pharmacists as needed.
• Recruit and hire pharmacy personnel, manage budgeted payroll and scheduling, minimize overtime, and improve labor cost per prescription.
• Recommend and coordinate sales and promotional programs for the pharmacy department.
• Analyze and recommend loss prevention procedures and ensure proper implementation of internal controls.
• Conduct regularly scheduled inventories, check pharmacy security procedures, and perform mini audits.
• Oversee training of pharmacy staff on the designated pharmacy point of sale system and assist in resolving questions and problems.
• Review pharmacy department policies, procedures, and inventory to ensure compliance with federal and state pharmacy regulations including DEA and Board of Pharmacy requirements.
• Monitor compliance through regular audits and verify that proper records including controlled substance records are maintained and readily available.
• Prepare and submit required records and reports for the company and governmental or regulatory authorities as authorized.
• Recommend and audit inventory levels based on prescription volume, monitor the designated inventory system, and review daily purchases.
• Resolve customer complaints regarding service, pricing, personnel, and all aspects of pharmacy operations.
• Build growth and sales through counseling customers on OTC medications and products.
• Represent the company through membership and active participation in pharmaceutical professional groups and organizations.
• Oversee nursing home accounts and delivery of medications.
• Maintain the confidentiality of customers' private medical information in accordance with HIPAA.

Skills

Leadership

Communication

Team development

Regulatory knowledge

HIPAA/privacy

Education

Pharm.D.

Tools

Pharmacy software systems

Job description

Hy-Vee in Minnesota is seeking a Pharmacy Department Manager to lead the pharmacy team, oversee prescription fulfillment, ensure regulatory compliance, and drive department profitability through strategic operations and customer service excellence.

The role emphasizes staff development, adherence to DEA and state regulations, and cost-effective practices to grow the department and patient care while maintaining HIPAA privacy.