Pharmacy Operations Manager

HCA Healthcare; Miami (FL); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Comprehensive benefits

Education support

401(k) matching

Job summary

HCA Florida Kendall Hospital is seeking a Pharmacy Operations Manager to support the Director of Pharmacy with day-to-day leadership and coordination of pharmacy workflow. This role focuses on building a patient- and customer-centered department and recruiting strong staff to ensure high-quality care.

The Operations Manager will oversee pharmacy operations, staff development, policy adherence, and regulatory compliance while contributing to budget and performance improvements.

Qualifications

• Pharmacist leadership and operations management skills.
• Strong focus on patient safety and quality.
• Budgeting and staff development capabilities.

Responsibilities

• Manage and supervise Pharmacy operations and daily workflows at the department level.
• Assist in planning, development, organization, and evaluation of pharmacy services with the management team.
• Maintain information systems to optimize workflow.
• Lead staff development, onboarding, and ongoing training in coordination with other managers.
• Ensure policies are updated and followed in line with regulatory standards.
• Ensure compliance with pharmacy laws and regulatory agencies (The Joint Commission, NPSG, USP 797).
• Assist with budget preparation and cost-containment initiatives for medication use and operations.
• Prepare and communicate shift-change reports addressing incomplete tasks and patient safety concerns.
• Support staffing proposals to meet department productivity targets.

Education

B.S. or PharmD. Degree from an accredited college of Pharmacy is required.

Job description

This position is incentive eligible.

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Pharmacy Operations Manager today with HCA Florida Kendall Hospital.

Job Summary and Qualifications

The Pharmacy Operations Manager provides managerial support to the Director of Pharmacy and other Pharmacy Department Leadership through day to day departmental leadership and coordination of pharmacy workflow. The Operations Manager will coordinate and supervise the daily activities of Pharmacy staff delegating assignments as necessary in accordance with established policies and procedures and to maintain department productivity. This position is responsible for helping to create a patient and customer focused department in support of the delivery of exceptional patient care. The Operations Manager will also be responsible for attracting and developing a team of highly capable, committed supervisors and staff through recruiting and interviewing candidates that have a passion for patient and customer centered care.

What you will do in this role:

• Manage and supervise Pharmacy operations. This includes formulating and implementing institutional policy and practice at the department level and overseeing day-to-day operations and workflow of the pharmacy department.
• Assists in the planning, development, organization, operation, and evaluation of pharmacy services; assesses and changes pharmacy operations in coordination with the pharmacy management team
• Assists in maintaining appropriate information systems to optimize pharmacy workflow
• Assures pharmacy staff development, new employee orientation, and ongoing training in the pharmacy in coordination with other pharmacy managers
• Helps assure that policies and procedures are updated and followed in coordination with the pharmacy management team
• Assures compliance with pharmacy laws and provides staff guidance when appropriate in regard to regulatory agencies including The Joint Commission standards, National Patient Safety Goals, and USP 797, and participates in quality assurance activities to evaluate and maintain safe medication practices
• Assists with budget preparation and ongoing cost containment initiatives for medication use and operations; provides other management reports as required
• Assures compliance with departmental productivity targets and assists with staffing proposals
• Directs the preparation of written or oral reports at shift change to communicate incomplete assignments and potential patient safety concerns to ensure continuity of medication therapy and assure that patient charges and credits are processed in a timely fashion

What qualifications you will need:

• B.S. or PharmD. Degree from an accredited college of Pharmacy is required.
• 4 years’ experience as a hospital pharmacist required
• ASHP accredited residency or advanced degree (MBA, MHA, MS) is preferred.
• Applicable State Pharmacy License Required
• Consultant License (if applicable per state) Required

Benefits

HCA Florida Kendall Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Saving and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

HealthTrust Supply Chain (https://healthtrustpg.com/) is a critical part of HCA Healthcare’s strategy. Our focus is to improve performance and reduce costs. We do this by joining non-clinical and administrative functions. HealthTrust Supply Chain best practice methodologies. We develop, apply and monitor cost-efficient initiatives and programs for HCA Healthcare. By improving facility efficiency, medical professionals can focus on our mission - patient care.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.