Pharmacy Operations Manager

Synchrony Pharmacy; Louisville (KY); On-site; USD 85,000 - 110,000; Full time

Job summary

Synchrony Pharmacy, a subsidiary of Trilogy Health Services LLC, seeks a Pharmacy Operations Manager to oversee daily pharmacy operations, staff, and workflow at our Louisville location. The role emphasizes leadership, process improvement, and profitability through efficient operations.

The ideal candidate brings a Bachelor's degree in a related field with 5–8 years of experience in pharmacy operations, and holds or can obtain state-appropriate licensure (CPhT where required).

Qualifications

• Strong leadership, analytical, and problem-solving skills.
• Experience supervising staff and coordinating operations in a pharmacy setting.
• Experience aligning processes with organizational goals and profitability.

Responsibilities

• Oversee and coordinate day-to-day pharmacy operations and staffing.
• Manage workflow, schedules, and staffing levels for technicians and floor staff.
• Ensure efficient processes and monitor performance to improve productivity.
• Identify opportunities to optimize operations and achieve goals.
• Develop and enforce departmental policies, procedures, and objectives.
• Supervise training and evaluate staff performance; maintain records.

Skills

Leadership

Analytical

Problem-solving

Staff supervision

Education

Bachelor Degree

Job description

Careers close to home and your heart

Since our founding in 1997, we’ve been making long-term care better for our residents and more rewarding for our team members. We’re a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work. If you’re looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy.

Overview

Since our founding in 1997, we’ve been making long-term care better for our residents and more rewarding for our team members. We’re a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work. If you’re looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy.

Responsibilities

Are you compassionately committed to customer service? If so, we would like to hear from you! Synchrony Pharmacy, a subsidiary of Trilogy Health Services LLC, is seeking a Pharmacy Operations Manager. We invite you to learn more about our unique culture and the exciting opportunities that exist within our organization.

Qualifications

An OP Manager is responsible for overseeing and coordinating the day-to-day operations of a pharmacy. They manage and optimize processes, ensure efficient resource allocation, monitor performance, and implement strategies to improve productivity and profitability. The OP Manager also supervises staff, resolves issues, and collaborates with other departments to achieve organizational goals. Strong leadership, analytical, and problem-solving skills are essential for success in this role.

Roles And Responsibilities

• Manages technicians, prepare schedules, and review staffing levels.
• Manages the floor technicians day to day work load by communicating leading and supporting them.
• Ensures workflow processes for departments are running efficiently.
• Identifies operational areas of opportunity that prevent goal achievement.
• Establishes and manages departmental policies, procedures, goals, and objectives.
• Oversees and manages training processes in addition to the evaluation of current staff.
• Reviews performance data to measure productivity and inefficiencies for departments.
• Oversees the health and functionality of software, hardware, and system utilities, identifying and resolving any issues that arise.
• Maintains accurate and detailed reports and records.
• Supports facilities, departmental goals, and the overall objectives of the Company.
• Assists with recruitment and retention of employees.
• Other duties as assigned.

Qualifications

Education: Bachelor Degree

Experience: 5-8 years

Licenses and Certifications

Board Licensed and/or Certified Pharmacy Technician (CPhT) consistent with state requirements.

Physical Requirements

Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 30lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.

• CB103