Pharmacy Operations Leader: Elevate Patient Experience

Walgreens; Neenah (WI); On-site; USD 30,000 - 43,000; Full time

Job summary

Walgreens in Neenah, WI seeks a full-time certified pharmacy technician to support non-clinical pharmacy operations and administration. You will process prescriptions under pharmacist supervision, maintain patient information, and contribute to a positive patient experience.

You will also assist with technician training, coaching, and performance management while ensuring compliance with company policies and laws. The role emphasizes accuracy, teamwork, and service excellence.

Qualifications

• High School Diploma, GED, or equivalent.
• PTCB certification; active licensing where required.
• One year of work experience as a pharmacy technician in a retail or hospital setting.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Perform day-to-day non-clinical pharmacy operations and administrative activities to ensure efficient workflow and positive patient experience.
• Operate pharmacy systems to obtain patient and drug information and process prescriptions under pharmacist supervision.
• Lead training, coaching, and performance management of pharmacy technicians.

Skills

Fluent English

Customer service

Flexibility

Education

High School Diploma or GED

PTCB certification

Job description

Walgreens in Neenah, WI seeks a full-time certified pharmacy technician to support non-clinical pharmacy operations and administration. You will process prescriptions under pharmacist supervision, maintain patient information, and contribute to a positive patient experience.

You will also assist with technician training, coaching, and performance management while ensuring compliance with company policies and laws. The role emphasizes accuracy, teamwork, and service excellence.