Pharmacy Manager (WI)

Lumicera Health Services

Madison (WI)

On-site

USD 120,000 - 180,000

Full time

6 days ago

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Benefits offered by this job

Health insurance

401K matching

Job summary

Lumicera Health Services in Madison, WI seeks a Pharmacy Manager (PIC) to lead daily specialty mail pharmacy operations, ensure compliance, and drive clinical and operational excellence.

The role oversees dispensing workflows, inventory, cold-chain, audits, and cross-function collaboration with clinicians and vendors. Requires PharmD or BS and 5+ years as a Pharmacist, with 3+ years in leadership.

Relocation bonus of $10,000 is offered within a 50-mile radius; Navitus benefits apply.

Qualifications

PharmD or BS in Pharmacy required.
Current, unrestricted pharmacist licensure in the state of residence or reciprocity within 4 months may be required.
5+ years as a licensed Pharmacist required.
3+ years in a leadership role with direct reports required.
1+ year of specialty pharmacist experience preferred.
Knowledge of REMS and Limited Distribution Products preferred.
Experience with accreditation and regulatory inspections preferred.

Responsibilities

Lead daily specialty mail pharmacy fulfillment operations (dispensing, verification, shipping, cold-chain handling).
Ensure compliance with federal/state laws and accreditation standards (URAC/ACHC) and HIPAA.
Manage staff scheduling, coaching, and performance management.
Drive quality and safety programs and CAPA.
Support inventory management for specialty drugs and REMS programs.
Maintain cold-chain integrity and develop packing/shipping procedures.
Monitor KPIs and drive process improvements.
Manage vendor relationships and service levels.
Prepare for audits and regulatory inspections.

Skills

Leadership

Pharmacy license

Regulatory knowledge

Quality improvement

Staff coaching

Education

PharmD or BS in Pharmacy

Tools

PMS systems

e-prescribing

Inventory management

Job description

About Us

Lumicera - Lumicera Health Services Powered by Navitus - Innovative Specialty Pharmacy Solutions- Lumicera Health Services is defining the “new norm” in specialty pharmacy to optimize patient well-being through our core principles of transparency and stewardship. Here at Lumicera, our team members work in an environment that celebrates creativity and fosters diversity. ._____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________.

Current associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities. ______________________We are committed to providing equal employment opportunity to all applicants and employees and comply with all applicable nondiscrimination regulations, including those related to protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or handicap.

Lumicera

Pay Range

USD $0.00 - USD $0.00 /Yr.

STAR Bonus % (At Risk Maximum)

15.00 - Sr Manager, NAE, Sr CAE II

Work Schedule Description (e.g. M-F 8am To 5pm)

M-F 8am - 4:30pm

Overview

Looking to try a weekday only role that is not in person with patients? Our pharmacy manager works at our state-of-the-art new pharmacy distribution center. Take a video tour! Lumicera 360 Degree Virtual Tour Due to growth, we are adding a Pharmacy Manager (PIC) to our Specialty Pharmacy Clinical Services department.

Lumicera is offering a 10k relocation bonus to candidates outside of a 50-mile radius of our pharmacy location.

The ideal candidate for this position will have demonstrated experience leading multidisciplinary teams of Pharmacy Technicians, Pharmacists, and other pharmacy professionals in a fast-paced, high-volume environment. The Pharmacist in Charge will be responsible for overseeing daily clinical decision-making, prescription fulfillment operations, and ensuring compliance with all applicable state and federal regulations, as well as requirements established by third-party accrediting organizations.

The Pharmacy Manager (PIC) is responsible for the day-to-day leadership, performance, and regulatory compliance of a specialty mail-order pharmacy operation. This role oversees dispensing workflows, patient service, inventory and cold-chain processes, quality assurance, and team performance to ensure safe, timely, and accurate delivery of specialty medications. The PIC partners cross-functionally with clinicians, reimbursement teams, logistics, and vendors to optimize patient outcomes and operational excellence. The PIC serves as the designated pharmacist accountable for compliance with pharmacy laws and applicable federal regulations, and acts as the primary liaison for audits, inspections, and regulatory communications.

Is this you? Find out more below!

Responsibilities

How do I make an impact on my team?

Lead daily specialty mail pharmacy fulfillment operations, including dispensing, RPh verification, shipping, cold-chain handling, and delivery issue resolution.
Ensure compliance with all applicable federal/state pharmacy laws, accreditation standards (e.g., URAC/ACHC), HIPAA, and internal policies and SOPs.
Manage staff scheduling, training, coaching, engagement and performance management for pharmacists, technicians, and support staff.
Drive quality and safety programs: medication error prevention, incident reporting, corrective and preventive actions (CAPA), and continuous process improvement.
Support inventory management for specialty drugs, limited distribution products (LDPs), REMS programs (as applicable), controlled substances (if applicable), and hazardous drugs handling.
Maintain cold-chain integrity (refrigerated/frozen) and develop procedures for packing, shipping, temperature excursions, and returns.
Monitor operational KPIs (turnaround time, accuracy, abandonment, delivery success, patient satisfaction, cost per script) and implement improvements.
Manage vendor relationships (wholesalers, couriers/carriers, packaging/temperature monitoring providers) and negotiate service levels as needed.
Prepare for and lead audits/inspections; maintain documentation, training records, and regulatory readiness at all times.
Support implementation and optimization of pharmacy systems (PMS), workflow tools, e-prescribing interfaces, and reporting.
Other duties as assigned

Qualifications

What our team expects from you?

PharmD or BS degree from an accredited College of Pharmacy required.
Current, unrestricted licensure as a Registered Pharmacist in the state of residence, or the ability to gain reciprocity within 4 months, may be required based on state of residence laws or client contracts. Refer to the Licensure and Credentialing Verification P&P for current detail.
5+ years as a licensed Pharmacist required.
3+ years’ experience in a leadership role with direct reports required.
1+ year of professional experience as a Specialty Pharmacist strongly preferred.
Demonstrated knowledge of Specialty Pharmacy drugs including REMS and Limited Distribution Products best practices preferred.
Knowledge of inventory control; state and federal laws and regulations pertaining to the legal operation of a pharmacy required.
3+ years’ experience managing specialty pharmacy mail operations, cold-chain shipping, or limited distribution networks preferred.
Experience with accreditation (URAC/ACHC) and regulatory inspections (BOP, DEA if applicable) preferred.
Familiarity with REMS programs, hazardous drug handling (USP ), and specialty payer requirements preferred.
Lean/Six Sigma training or equivalent continuous improvement experience preferred.
Multi-state licensure experience and/or oversight of non-resident pharmacy requirements preferred.