Pharmacy Manager, Outpatient Oncology/Infusion

Advocate Aurora Health; Downers Grove (IL); On-site; USD 110,000 - 150,000; Full time

Job summary

Advocate Health in Downers Grove, IL seeks an experienced pharmacist leader to oversee daily operations, ensure regulatory compliance, supervise staff, and manage budgets to support high-quality patient care.

The role emphasizes collaboration with site leaders to implement system initiatives, drive quality improvements, and advance pharmacy services. Requires a PharmD or Bachelor’s in Pharmacy, state licensure, and health system experience with supervisory responsibilities.

Qualifications

• Licensed pharmacist with state license.
• Bachelor's degree in Pharmacy required.
• Typically 5 years in health system pharmacy practice with 1 year supervisory experience.
• Ability to manage budgets and staff performance.

Responsibilities

• Manages and oversees daily operations by establishing priorities, providing work direction, resolving problems and monitoring department performance.
• Ensures pharmacy services align with local, state, and federal rules and regulations.
• Oversees scheduling, staffing levels, and productivity to ensure cost-effectiveness.
• Identifies and implements quality and safety improvements; medication safety event reporting.
• Leads system initiatives and collaborates with site leaders to meet goals.
• Ensures clinical/pharmacy services support patient care and drives quality improvement.
• Plans and develops new services through evaluation and innovation.
• Performs HR responsibilities including hiring, promotions, evaluations, and morale.
• Develops operating and capital budgets; controls expenditures per objectives.
• Ensures compliance with Code of Ethical Conduct and organizational policies.

Skills

Leadership

Problem solving

Prioritization

Decision making

Delegation

Team building

Patient service

Conflict resolution

Communication

Organization

Education

Bachelor's Degree in Pharmacy

Tools

Pharmacy automation

POS systems

Job description

Major Responsibilities:

• Manages and oversees daily operations by establishing priorities, providing work direction, resolving problems and monitoring department performance. Ensures that services are safe and high quality.
• Ensures pharmacy services align with local, state, and federal rules and regulations. Ensures that accepted standards of practice as outlined by accrediting bodies, ASHP, USP, and ISMP are followed. Complies with all requirements of OSHA and the Department of Public Health.
• Ensures appropriate department staff levels and oversees scheduling. Monitors productivity and makes appropriate adjustments. Ensures optimal use of supplies for cost-effectiveness and efficiency.
• Identifies quality and safety risks in department operations and clinical practices. Establishes and implements quality and safety improvements. Ensures medication safety event reporting is completed.
• Supports pharmacy and interdisciplinary goals at both the system and site level. Leads the implementation of system initiatives and policies, and monitors compliance at the site. Collaborates with other site leaders to meet site goals, provide interdisciplinary services and resolve site issues.
• Ensures team members perform identified clinical and operational pharmacy services to support patient care. Collaborates effectively with other site leaders and departments. Monitors effectiveness of department services. Leads quality improvement projects within the department and site.
• Identifies, plans and develops new and improved services through evaluation and innovation.
• Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
• Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.

Licensure, Registration, and/or Certification Required:

• Pharmacist license issued by the state in which the team member practices.

Education Required:

• Bachelor's Degree in Pharmacy.

Experience Required:

• Typically requires 5 years of experience in a health system pharmacy practice as a pharmacist. Includes 1 year of supervisory experience in management of staff and in overseeing of budgets.

Knowledge, Skills & Abilities Required:

• Demonstrates leadership skills and abilities including problem solving, prioritization, decision making, delegation, team building, patient service, and conflict resolution.
• Advanced knowledge of pharmacy practice, clinical skills, pharmacy reimbursement, and an understanding of heal care and hospital trends and issues.
• Demonstrated ability to work effectively with providers, staff and patients.
• Must be detailed-oriented with the ability to handle multiple demands simultaneously.
• Excellent interpersonal, communication and organizational skills.
• Intermediate computer skills including experience in using pharmacy automation and point-of-sale systems.
• Strong aptitude in human resource management.
• Life support training courses may be required dependent on department discretion.

Physical Requirements and Working Conditions:

• Generally exposed to normal office environment.
• May frequently lift up to 20 lbs. without assistance.
• Must be able to sit, stand and walk majority of workday. Must be able to reach forward and above shoulder, bend/stop, twist torso, squat, and kneel.
• Must have functional speech, vision and hearing.
• Will be exposed to chemical hazards; therefore must have ability to wear protective clothing as needed.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.