Pharmacy Manager- Operations

Duke University Health System; Raleigh (NC); On-site; USD 110,000 - 140,000; Full time

Job summary

Duke Raleigh Hospital, a campus of Duke University Health System in Raleigh, NC, leads the pharmacy operations program, including automation, procurement, and prepackaging, to support safe, efficient patient care.

You will oversee staff development, ensure compliance with regulatory standards, partner with medical and nursing teams, and drive cost-saving initiatives within budget targets while mentoring residents, students, and technicians.

Qualifications

• Doctor of Pharmacy degree required with North Carolina licensure or eligibility.
• Minimum three years of pharmacy practice; managerial/supervisor experience preferred.
• Strong leadership and communication skills.

Responsibilities

• Lead pharmacy operations including automation, procurement and prepackaging.
• Provide technical support for automated dispensing systems and pharmacy software.
• Oversee relationships with medical, nursing and allied health teams.
• Ensure compliance with regulatory standards and budget targets.

Skills

Pharmacy leadership

Operations management

Staff supervision

Interdisciplinary collaboration

Regulatory knowledge

Education

Doctor of Pharmacy Degree

BS Pharmacy Degree

Tools

EPIC / Omnicell

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Raleigh Hospital, A Campus of Duke University Hospital

Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina. With 204-beds, it is the third largest of the four Duke Health hospitals and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.

Location:

• Duke Raleigh, a Campus of Duke University Hospital

Working Hours

• 7:30am-4:00pm

Occupational Summary

The pharmacy manager serves as a key member of the pharmacy leadership team. This person will coordinate and collaborate with all levels of representatives across multiple departments to drive organizational and departmental goals related to operations, cost savings, process improvement, standardization and compliance.

• Leads the pharmacy operations program including automation, procurement and prepackaging
• Provides basic technical support for automated dispensing machines and other pharmacy computer programs
• Participates in the maintenance of pharmacy dictionaries including adding new drugs to the electronic health record (EPIC®) and Omnicell™.
• Collaborates with Duke University Health System (DUHS) Controlled Substances Diversion Prevention team to provide direct oversight on local compliance and drug diversion efforts
• Completes essential human resource functions associated with staff supervision and team leadership
• Serves as a liaison between medical, nursing and allied health staff and the department of pharmacy for operational issues
• Works with the Director of Pharmacy and pharmacy leadership team to establish goals and objectives for operational programs and is responsible for implementation and monitoring within budgetary targets.
• Supports the educational mission through training of pharmacy residents, students and pharmacy technician trainees and continuous professional growth.

Work Performed

• Supervise and coordinate pharmaceutical care responsibilities. Plan and schedule work for the practice area. Manage staff development activities. Participate in the recruiting and selection of staff. Ensure compliance with all regulatory practice standards. Maintain interface with medical and nursing staff to provide regular information. Evaluate staff compliance with department policy. Suggest performance improvement plans and assist with implementation.

Knowledge, Skills And Abilities

• Ability to communicate clearly in oral and written form.
• Extensive knowledge of drug products, medical therapeutics, pharmacokinetics, and disease states.
• Ability to work with information systems, automated and technical equipment.
• Ability to establish and maintain working relationships with various members of the health care teams.
• Knowledge of practice standards and regulatory requirements.

Level Characteristics

N/A

Minimum Qualifications

Education

• Doctor of Pharmacy Degree OR BS Pharmacy Degree

Experience

• Three years of pharmacy practice experience; Managerial/supervisor experience preferred

Degrees, Licensures, Certifications

• Licensed Pharmacist or eligible to practice pharmacy in North Carolina

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.