Pharmacy Manager NEW Health MGH

Mass General Brigham Incorporated; Boston, Northern (MA, KY); Hybrid; USD 118,000 - 172,000; Full time

Job summary

Mass General Brigham’s NEW Health Charlestown Pharmacy is seeking a Pharmacy Manager to lead daily operations, supervise staff, and partner with healthcare teams to ensure safe, effective medication access. Located at 15 Tufts St., Charlestown, MA, this role emphasizes policy development, staff training, and high-quality patient care.

The manager will oversee on-site pharmacy operations, participate in recruitment and performance reviews, and drive initiatives enhancing safety and service

Qualifications

• Must have excellent verbal, written, and quantitative skills.
• Displays a comprehensive knowledge of department operations.
• Shows knowledge of the pharmacology of drugs and the legal aspects of dispensing.
• Demonstrate interpersonal skills to educate and supervise staff.
• Can work accurately and make decisions under stress and with time constraints.
• Strong attention to detail.

Responsibilities

• Directs daily operations of pharmacy services.
• Oversees staff development and performance evaluations.
• Assists with the recruitment, interviewing, and training of new staff.
• Participates in the development and implementation of policies and procedures.
• Conducts educational programs, in-services, and staff meetings.

Skills

Leadership

Staff supervision

Pharmacy operations

Interpersonal skills

Decision making under pressure

Attention to detail

Education

Bachelor's Degree in Pharmacy

Doctor of Pharmacy (PharmD)

Job description

Site

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary NEW Health Charlestown Pharmacy 15 Tufts St., Charlestown, MA 02129

About

NEW Health is a community health center dedicated to providing high-quality, accessible healthcare to the residents of Boston’s North End, Waterfront, and surrounding communities. As part of a collaborative healthcare environment, NEW Health brings medical, pharmacy, and other supportive services together to provide comprehensive, patient-centered care. The Pharmacy Manager will play an important leadership role within this integrated setting, overseeing pharmacy operations while partnering closely with providers, clinical teams, and health center leadership to support medication access, safety, and quality. This is an opportunity to lead a pharmacy team in a mission-driven environment where strong collaboration and a commitment to the community directly impact patient care.

Summary

Directs daily operations of pharmacy services. This position directs and supports pharmacy staff and participates in determining the department's short- and long-term goals, as well as related policies and procedures. Provides leadership and guidance to pharmacy staff.

Essential Functions

Provides leadership, guidance, and serves as a role model to professionals under their supervision. Supervises and directs the daily operations of pharmacy services; schedules and assigns staff. Serves as a resource regarding pharmacy policies for pharmacists, physicians, nurses, and other hospital staff. Participates in on-call responsibilities as assigned. Oversees staff development and performance evaluations. Assists with the recruitment, interviewing, and training of new staff. Participates in the development and implementation of policies and procedures. Conducts educational programs, in-services, and staff meetings.

Qualifications

• Education Bachelor's Degree Pharmacy required or Doctor of Pharmacy Pharmacy required
• Can this role accept experience in lieu of a degree? No

Licenses and Credentials

• Pharmacist [State License] - Generic - HR Only required

Experience

• Related Pharmacy management experience 2-3 years required
• Related Pharmacy management experience 3-5 years preferred

Knowledge, Skills and Abilities

• Must have excellent verbal, written, and quantitative skills.
• Displays a comprehensive knowledge of department operations.
• Shows knowledge of the pharmacology of drugs and the legal aspects of dispensing.
• Demonstrate interpersonal skills to educate and supervise staff, normally acquired after three to five years of related hospital experience in a progressive, large health care organization and through self-directed education.
• Can work accurately and make decisions under stress and with time constraints.
• Strong attention to detail.

Additional Job Details (if applicable)

• Remote Type Onsite
• Work Location 15-33 Tufts Street
• Scheduled Weekly Hours 40
• Employee Type Regular
• Work Shift Day (United States of America)
• Pay Range $118,435.20 - $172,234.40/Annual
• Grade 8

Compensation and Benefits

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Combat disease. Hold a hand. Help people. Impact the world.

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world's most powerful force in medicine, where every role is important in changing lives. Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we're more than a system—we're leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.