Pharmacy Manager - Floating

BMC Company 100; Boston (MA); On-site; USD 112,000 - 163,000; Full time

Job summary

Boston Medical Center is seeking a Floating Pharmacy Manager to provide operational and leadership support across its Retail and Community Health Center pharmacy operations. The role focuses on workflow optimization, staffing, compliance, and staff development while partnering with pharmacy leadership to ensure consistent practices across locations.

The position requires a PharmD or Bachelor’s in Pharmacy, MA license by hire, and at least 2 years of related pharmacist experience.

Qualifications

• Requires Bachelor’s Degree in Pharmacy or PharmD from an accredited college.
• Massachusetts license to practice pharmacy by the hire date.
• At least 2 years of related pharmacist experience.

Responsibilities

• Provides direct management and operational support across BMC Retail and Community Health Center pharmacy operations.
• Manages workflow, monitors the quality and timely completion of work, and supports adherence to departmental processes and protocols.
• Reviews operational results, identifies problem areas, and works with pharmacy management to implement changes to meet departmental goals.
• Manages pharmacist staffing, scheduling, timekeeping, and workforce utilization across supported Retail and Community Health Center pharmacy operations.
• Reviews pharmacist and technician hours, overtime, productivity, and staffing variances and approves adjustments.
• Supports regulatory compliance and quality oversight via self-inspections, audits, monitoring, and follow-up on regulatory requirements.
• Coordinates and supports pharmacy staff training, education, and development across outpatient and CHC teams.
• Supports new employee training, team huddles, performance evaluations, and other staff development activities.
• Provides feedback to promote consistent operations across areas within the role’s scope.
• Supports pharmacy programs and departmental initiatives across outpatient and CHC operations.
• Monitors programs and performance measures, assists with reports, and coordinates follow-up.
• Provides on-site workflow support and covers essential management during absences of primary management.
• Participates in departmental projects supporting goals of Outpatient Pharmacy and Boston Medical Center.

Skills

Operations management

Staffing & scheduling

Regulatory compliance

Staff training

Performance improvement

Pharmacy programs

DEA compliance

EMR systems

MS Word

MS Excel

Education

Bachelor’s Degree in Pharmacy or PharmD

Tools

Pharmacy management systems

Electronic Medical Records (EMR)

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

POSITION SUMMARY:

The floating Pharmacy Manager provides operational and management support across Boston Medical Center Health System Retail and Community Health Center pharmacy operations. The role oversees and coordinates key operational functions, including workflow, staffing and scheduling, regulatory compliance, staff training and development, pharmacy programs, and performance improvement activities. The Manager partners with pharmacy leadership to monitor operational performance, identify opportunities for improvement, support consistent practices across pharmacy locations, and provide management coverage as needed. The position supports departmental initiatives and projects that advance the goals of the department and reports to the Senior Director of Retail and CHC Pharmacy. Position: Floating Pharmacy Manager Department: Retail Pharmacy Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

• Provides direct management and operational support across BMC Retail and Community Health Center pharmacy operations.
• Manages workflow, monitors the quality and timely completion of work, and supports adherence to departmental processes and protocols.
• Reviews operational results, identifies problem areas, and works with pharmacy management to implement appropriate changes in assignments, workflows, and procedures to meet departmental goals and operational needs.
• Manages pharmacist staffing, scheduling, timekeeping, and workforce utilization across supported Retail and Community Health Center pharmacy operations.
• Reviews pharmacy staffing needs with management, assigns pharmacist coverage based on business requirements, manages schedule changes, and ensures schedules are finalized and posted.
• Reviews pharmacist and technician hours, overtime, productivity, and staffing variances and completes review and approval of pharmacist timekeeping information and required adjustments.
• Supports regulatory compliance and quality oversight by completing self-inspections, audits, monitoring, and follow‑up activities related to applicable DEA, Massachusetts Board of Pharmacy, Joint Commission, controlled substance, DME, and REMS requirements.
• Monitors adherence to controlled substance policies and procedures, assists with controlled substance ordering as needed, investigates inventory discrepancies and medication‑related events, and provides appropriate follow‑up and recommendations for improvement.
• Coordinates and supports pharmacy staff training, education, and development across outpatient and Community Health Center pharmacy teams.
• Supports new employee training and follow‑up, team huddles, staff development activities, performance evaluations, and other activities related to staff development.
• Provides feedback and management support as needed to promote consistent pharmacy operations across areas within the role's scope.
• Supports pharmacy programs, departmental initiatives, and management coverage across outpatient and Community Health Center pharmacy operations.
• Monitors assigned programs and performance measures, assists with reports and summaries, and coordinates appropriate follow up.
• Provides on‑site workflow support, assists with patient outreach or pharmacy workflow when operational needs require additional support, and provides coverage of essential management responsibilities during approved absences of primary pharmacy management.
• Participates in departmental projects and activities supporting the goals of Outpatient Pharmacy and Boston Medical Center and maintains required professional competency through continuing education.

JOB REQUIREMENTS CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

Work requires valid license to practice pharmacy in the Commonwealth of Massachusetts by the hire date.

EDUCATION & EXPERIENCE:

Position requires a Bachelor’s Degree in Pharmacy or PharmD from an accredited college of pharmacy. Postion requires atleast 2 years of related pharmacist experience.

KNOWLEDGE AND SKILLS:

• Knowledge of clinical pharmacy practice relevant to outpatient and retail pharmacy operations.
• Knowledge of pharmacy regulatory and compliance requirements applicable to the role.
• Ability to manage pharmacy staffing schedules, workflow, and operational coverage across multiple practice locations.
• Ability to monitor pharmacy operational performance, productivity, staffing utilization, and key performance indicators.
• Ability to conduct operational and compliance reviews and coordinate appropriate followup.
• Proficiency with Microsoft Word, Excel, Outlook, web browsers, outpatient/retail pharmacy management systems, and electronic medical records.
• Ability to prepare operational reports and summaries and use performance information to identify areas for improvement.
• Ability to communicate operational information clearly in verbal and written formats.

Compensation Range:

$112,000.00- $162,500.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements ; as well as business/organizational needs, internal equity, and market-competitiveness .

In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

NOTE:

NOTE: This range is based on Boston-area data , and is subject to modification based on geographic location .

Equal Opportunity Employer/Disabled/Veterans:

Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too. Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e‑mail to [e-mail] or call 617-638-8582 to let us know the nature of your request. Boston Medical Center participates in the Electronic Employment Verification Program. As an E‑Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine.