Pharmacy Manager - 3087

AbsoluteCARE Medical Center & Pharmacy; Cleveland (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

AbsoluteCare Medical Center & Pharmacy is seeking an experienced Pharmacy Manager to lead clinical and daily pharmacy operations within the clinic setting. You will oversee dispensing, ensure safety and accuracy, and drive adherence programs while partnering with the broader care team.

The role requires a PharmD or BS Pharmacy with a state license and several years of clinic/pharmacy leadership experience, plus strong teamwork and patient‑centered care orientation.

Qualifications

• BS in Pharmacy or PharmD required.
• Active pharmacist license in state of practice.
• 3 years' experience as pharmacist/pharmacy manager in clinic or health system.
• Experience collaborating with interdisciplinary teams focused on patient‑centered care.
• Clinical pharmacy programs or MTM/adherence experience.
• 340B program experience preferred.
• Knowledge of Medicaid/Medicare and government programs.
• Commitment to diverse communities and patient care.
• Team and customer service oriented.

Responsibilities

• Provide excellent customer service to all members using pharmacy services.
• Develop, implement and monitor daily procedures and workflows within the pharmacy including multi dose packaging.
• Manage pharmacy team including hiring, onboarding, training and development.
• Manage pharmacy team schedules.
• Evaluate pharmacy team performance with feedback or disciplinary action as needed.
• Ensure timely counseling and support to all members.
• Ensure quality assurance, accuracy and safety of medications and claim submissions.
• Build relationships with care team members: Providers, nurses, case management, etc.
• Develop and oversee clinical pharmacy programs for targeted populations and diseases.
• Complete charting, documentation and member reporting as required.
• Ensure inventory management, storage and transportation of medications.
• Coordinate communication with clinical teams and referrals.
• Coordinate and supervise deliveries and mailing of prescriptions.
• Ensure returns are processed within the appropriate time frame.
• Maintain efficient dispensing procedures and workflows.
• Complete daily orders and 340B inventory processes.

Skills

Leadership

Customer service

Teamwork

MTM programs

Pharmacy operations

Adherence programs

Education

PharmD or BS Pharmacy

Active pharmacist license (state)

Job description

Job Summary

This role is responsible for overall performance of pharmacy services within the AbsoluteCare clinic. This includes both oversite of clinical pharmacy care programs and the daily operations within the pharmacy including, but not limited to filling prescriptions, security and accuracy of operations, oversight of technicians and the delivery of medications to the patient. This role is part of the local clinic leadership team and has overall responsibility for ensuring all members are provided comprehensive pharmacy care and support to maintain adherence to their medication therapies.

Duties and Responsibilities

• Provide and ensure excellent customer service to all members using pharmacy services .
• Develop, implement and monitor daily procedures and workflows within the pharmacy including multi dose compliance packaging.
• Manage pharmacy team to include hiring, onboarding, training and development..
• Manage pharmacy team schedules.
• Evaluate pharmacy team performance, providing appropriate feedback and/or disciplinary measures as necessary.
• Ensure the pharmacy team provides timely counseling and support to all members.
• Ensure quality assurance, accuracy, and safety of the medications dispensed and accuracy of the claim submissions.
• Build relationships with other members of the care team outside of the pharmacy: Providers, nurses, case management, transition care managers, etc
• Develop and oversee clinical pharmacy programs for targeted patient populations and disease states.
• Complete charting, documentation and other member reporting as required
• Ensure proper inventory management, maintenance, storage and transportation of medications.
• Proactive and ongoing communication with clinical teams and/or referrals to the appropriate resources.
• Coordinate and supervise deliveries and mailing of prescriptions.
• Ensure that returns are made within the appropriate time frame.
• Ensure procedures and workflow are functioning properly for efficient dispensing of all medications.
• Complete daily orders and inventory processes to ensure accuracy and compliance of all 340B inventory

Minimum Qualifications

• Bachelor of Science in Pharmacy or Pharm D required.
• Registered Pharmacist without restriction in state of practice required.
• 3 years' experience as a pharmacist/pharmacy manager within a clinic, community health or pharmacy organization focused on serving individuals with complex healthcare needs; behavioral health, HIV or other specialized pharmacy care strongly preferred.
• Demonstrated experience working with interdisciplinary teams focused on patient centered care.
• Clinical pharmacy programs, MTM or other adherence focused experience
• Management experience preferred, ideally within settings focused on establishing relationships with clinical team members to improve overall care experience for members
• Experience within a 340B pharmacy program preferred
• Knowledge and experience providing pharmacy care to individuals eligible for Medicaid, state assistance programs, Medicare and other government insurance programs.
• Personal and professional passion to help improve healthcare delivery.
• Demonstrated respect for and experience with culturally diverse communities.
• Ability to build and maintain relationships with a diverse population.
• Team and customer service oriented.

Working conditions

This job operates in a professional pharmacy environment within a medical facility. This role routinely uses general office equipment.

Physical requirements

• Ability to communicate clearly and exchange accurate information constantly.
• Ability to remain stationary for long periods of time.
• Constantly operates computer, keyboard, copy and fax machine, phone, and other general office equipment.
• Ability to occasionally move objects up to 20 lbs.

Direct reports

Pharmacy Technician, Pharmacist, Pharmacy Concierge, Pharmacy Delivery Driver

All Employees are expected to maintain the security and privacy of all information that is owned by AbsoluteCare or maintained on behalf of the company's patients, employees, and business partners. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.