Pharmacy Manager 1

University of California - San Francisco; San Francisco (CA); On-site; USD 150,000 - 210,000; Full time

Job summary

University of California - San Francisco seeks a Pharmacist Manager to oversee department operations, ensure compliance, and lead a high-performance team. The role partners with clinicians to optimize patient care and maintains rigorous regulatory standards across the medication-use process.

The candidate will supervise specialty pharmacy activities, monitor quality, and manage budgets while fostering a collaborative, patient-centered environment at UCSF.

Qualifications

• Demonstrated leadership in a pharmacy setting and ability to guide staff.
• Strong knowledge of federal and state pharmacy laws and standards.
• Excellent communication with clinicians, patients, and leadership.
• Adept at solving problems and improving processes within regulatory constraints.
• Experience in staff training, performance appraisal, and development.
• Proven ability to manage pharmacy operations and budgets.

Responsibilities

• Oversee the specialty pharmacy operations and clinical activities.
• Ensure compliance with Federal, State, and Medical Center policies.
• Develop work schedules, process payroll, and ensure accurate timekeeping.
• Coordinate care with physicians and departments to maintain service quality.
• Monitor the quality assurance program and address issues promptly.
• Participate in policy development aligned with Medical Center goals.

Skills

Leadership

Regulatory knowledge

Communication skills

Problem solving

Staff development

Pharmacy operations

Education

PharmD

PGY1

Tools

Pharmacy databases

Job description

Job Function Summary:

Involves all aspects of the medication use process, including procurement, prescribing, compounding, dispensing, storage of medications, administration and monitoring. Partners with physicians and other clinicians to provide treatments and advice to patients, records patient history relating to medication use and ensures the safe and secure storage of medications and related supplies. Advises physicians in determining the best possible treatments for specific diseases, stays current on pharmacy regulations, treatments and developments in research and design. Pharmacists are the experts on drug therapy and the primary health professionals who optimize use of medication for the benefit of the patients. Meets educational needs of patients, healthcare team, students and residents. Ensures adherence to regulatory and fiscal requirements.

Generic Scope

Spends the majority of time (50% or more) achieving organizational objectives through the coordinated achievements of subordinate staff. Establishes departmental goals and objectives, functions with autonomy. Manages the accountability and stewardship of human, financial, and often physical resources in compliance with departmental and organizational goals and objectives. Ensures subordinate supervisors and professionals adhere to defined internal controls. Manages systems and procedures to protect departmental assets.

Custom Scope

Manages pharmacy operations to achieve quality, service, and productivity objectives. Ensures staff adheres to internal policy and external regulations for the medication use process, including prescribing, drug preparation, storage, dispensing, administration and monitoring.

Key Responsibilities

• 50% Operations:
  • Supervises the operation of the specialty pharmacy, including drug distribution and clinical activities
  • Performs compliance audits on an ongoing basis to ensure compliance with the Federal, State, and Medical Center policies
  • Monitors the departmental quality assurance program and facilitates response/ solution to quality assurance issues.
  • Develops work schedules, processes payroll, and ensures accuracy of timecards
• 10% Medical Care and Patient Responsiveness:
  • Represents the department in interaction with Medical Center personnel, community groups, other healthcare organizations, and through active participation in committees, task forces, etc. when appropriate or assigned.
  • Coordinates problem-solving efforts with patient care providers to assure standards for service and quality
  • Responsive to patients, parents and visitors by assuring that services are provided in a timely manner with courtesy and compassion within a positive environmental setting
  • Assures continuity of department operations by coordinating the pharmacist/technical support
  • Participates in developmentment of departmental policies/procedures and goals/objectives that are consistent with those of the Medical Center and Campus organizations.
• 10% Communications:
  • Meets regularly with all department members and provides information and updates on Medical Center/department activities
  • Exercises sound judgment in advising administrators, department manager, etc. on key issues
• 10% Leadership:
  • Serves as a role model for personnel through management practices of honesty, integrity, and fairness
  • Promotes teamwork by encouraging personnel participation in departmental activities, by enhancing their awareness and knowledge of the Medical Center's objectives
  • Maintains an open-door policy with demonstrated responsiveness, flexibility, and support of employees.
  • Participates actively with other departmental supervisors and managers in addressing medical center-wide issues
  • Serves as an alternate leader when other Outpatient Managers are not available (e.g. PTO, LOA, Sick, etc..)
• 5% Staff Development and Employee Relations:
  • Establishes departmental standards and assures that employees are informed of these and of the expectation of compliance
  • Responsible for training and monitoring employees' work performance against job criteria; assist with the timely formal performance appraisal of employees
• 10% Financial Management:
  • Participates in the development of the annual operational budget, monitors and controls expenditure level to assure compliance with the approved budget
  • Assesses departmental productivity and appropriately revises workflow systems to enhance efficiency in providing services
  • Assists administration in identifying revenue enhancement opportunities
• 5% Performs all duties and responsibilities of Staff pharmacist as appropriate or when needed.

Required Qualifications:

• Demonstrates subject matter knowledge of industry best practices in specialty pharmacy. Stays updated on pharmacy regulations and standards.
• Knowledge of all pharmacy federal and state laws and regulations.
• Recent leadership experience with exposure to training and guiding employees on technical skills in specialty area. Motivates and inspires staff to improve quality and services.
• Demonstrated ability to prioritize effectively to meet deadlines in a complex, challenging environment.
• Ability to organize assigned staff and unit operations in an efficient and effective manner. Ability to apply policy knowledge to identify productivity inefficiencies and compliance risks.
• Ability to develop and maintain cooperative working relationships with peers, patients, multidisciplinary team members, senior management, and assigned staff.
• Skills to evaluate issues and identify solutions within defined procedures and policies. Demonstrated ability to solve patient problems and suggest solutions through critical thinking process.
• Ability to listen actively to clinical staff and patients, understanding varying viewpoints and receiving feedback. Verbal and written communication skills to tactfully articulate reasoning behind own opinions and change the thinking of, or gain acceptance from others.
• At least 5 years of retail pharmacy experience and 2 years of management experience

Preferred Qualifications:

• Ability to perform all commonly applicable functions in clinical documentation applications and pharmacy database technology and train others to effectively use applications.
• At least 3 years of specialty pharmacy experience

Education:

• Doctor of Pharmacy degree (Pharm D) or equivalent training. (Required)
• Post graduate year 1 [PGY1] In Pharmacy Practice or equivalent experience. (Preferred)

Licenses:

• Registered Pharmacist in the State of California