Pharmacy Manager

CVS Health Corporation; Chesterfield Court House (VA); On-site; USD 110,000 - 140,000; Full time

Job summary

CVS Health in Virginia is seeking a Pharmacy Manager to lead and develop a retail pharmacy team, promote best practices, and drive a culture of patient care.

You will mentor staff, oversee bench shifts, ensure safe dispensing, and deliver immunizations while navigating regulatory guidelines to improve patient experiences.

Qualifications

• Experience leading a pharmacy team in a retail setting.
• Comfort with counseling patients and immunization practices.
• Ability to coach staff and ensure regulatory compliance.

Responsibilities

• Manage pharmacy team and patient counseling.
• Coach staff and monitor performance and workflow.
• Ensure safe dispensing and immunization services.

Job description

We’re building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Job Purpose And Summary

At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Pharmacy Managers play a critical role in cultivating a culture of excellence in their respective pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for their pharmacy team.

As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and addressing performance opportunities. Pharmacy Managers support novel program awareness, onboard newly hired pharmacy team members, and recognize colleagues for their success. The Pharmacy Manager consistently exhibits best practices when working the bench, including quarterbacking the team, providing patients with meaningful counseling, and abiding by all legal and regulatory guidelines, amongst other required activities.

The Pharmacy Manager is responsible for direct and effective management of their pharmacy team, including but not limited to:

• Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
• Overseeing the pharmacy team during bench shifts, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members
• Supporting safe and accurate prescription fulfillment by following- and directing the pharmacy team to follow- pharmacy workflow procedures and utilizing the safety guardrails at every workstation
• Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patients' total healthcare team, and proactively resolving insurance and/or medication issues
• Proactively offering and delivering immunizations to keep patients healthy; identifying, engaging, and supporting Pharmacy Technicians to learn to immunize