Pharmacy Fulfillment Technician

ProCompounding Pharmacy; Johnson City (TN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off and holidays

Retirement plan with company match

Stable, year-round employment

Job summary

ProCompounding Pharmacy in Johnson City, TN seeks a dependable Pharmacy Fulfillment Technician to join our fast-paced fulfillment area. This role is hands-on with prescriptions as they move through the workflow, focusing on accuracy, labeling, packaging, and documentation to ensure every order is right and on time.

No customer phone work; you’ll learn the workflow, prioritize tasks, and maintain an organized workspace while supporting pharmacists and the production team.

Qualifications

• High school diploma or equivalent required.
• Strong attention to detail and dependable attendance.
• Ability to learn procedures and follow established workflows.

Responsibilities

• Process, label, package, and prepare compounded prescriptions for fulfillment.
• Maintain accurate records and complete required documentation.
• Verify that work is complete and accurate before moving to the next step.
• Communicate priorities or problems with pharmacists and supervisors.
• Maintain an organized, clean, and inspection-ready work area.
• Help the team meet daily fulfillment goals while upholding quality and compliance.

Skills

Attention to detail

Reliability

Organizational skills

Teamwork

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Starting pay is based on relevant experience, qualifications, and demonstrated skills.

At ProCompounding Pharmacy, thousands of customized medications are prepared each year for patients who depend on us to get their prescriptions right and on time.

Our fulfillment area is where accuracy, organization, and pace come together. We are looking for a dependable, take-charge Pharmacy Fulfillment Technician who likes staying busy, notices what needs to be done, and takes ownership of keeping work moving.

This is not a customer-facing position. You will not spend your day answering phones or managing patient calls. Instead, you will work hands-on with prescriptions as they move through the fulfillment process, helping ensure medications are processed, labeled, packaged, documented, and prepared accurately and efficiently.

We are looking for more than someone who can complete a list of assigned tasks.

• We want someone who learns the workflow, understands the priorities, and becomes a person the team can count on to keep the fulfillment area organized and moving.

Pharmacy experience is helpful, but it is not required. We can teach pharmacy processes. Reliability, attention to detail, work ethic, urgency, and personal accountability are much harder to teach.

What You’ll Do

• Process, label, package, and prepare compounded prescriptions for fulfillment
• Keep prescriptions moving efficiently through each stage of the workflow
• Prioritize work based on production needs, shipping deadlines, and established procedures
• Maintain a steady and productive work pace without sacrificing accuracy
• Recognize workflow problems, unfinished work, or developing backlogs and take appropriate action
• Prepare materials and supplies before they are needed
• Maintain accurate records and complete required documentation
• Verify that work is complete and accurate before moving it to the next step
• Maintain an organized, clean, and inspection-ready work area
• Monitor supplies and replenish materials before shortages interrupt production
• Operate equipment and production tools according to training and established procedures
• Complete required cleaning and routine maintenance activities
• Communicate clearly with pharmacists, technicians, and supervisors about priorities or problems
• Help the team meet daily fulfillment goals while maintaining quality and compliance standards

What Success Looks Like

A successful technician in this position doesn't need to be continually reminded what comes next.

You learn the workflow and take ownership of your part of it.

You know what needs to go out, what needs attention, and what could slow the team down. You work with purpose, stay organized, and keep moving while maintaining accuracy.

Your coworkers learn that when you are handling something, it will get done and it will get done correctly.

Success means:

• Prescriptions move through fulfillment accurately and on time
• Daily work is prioritized appropriately
• Shipping and production deadlines are consistently met
• Accuracy remains high even during busy periods
• Work doesn't sit unnecessarily waiting for someone to notice it
• Supplies and materials are ready when needed
• Documentation is complete and accurate
• Problems are communicated before they become bigger problems
• The fulfillment area remains organized and ready for the next day's work
• Supervisors can depend on you to follow through without constant oversight

You’ll Probably Be a Good Fit If...

• Naturally take ownership of your work
• Notice what needs to be done without always being told
• Like being busy and productive
• Work with a sense of urgency without becoming careless
• Are accurate even when the workload increases
• Finish what you start
• Prefer an organized workplace and help keep it that way
• Can quickly shift priorities when circumstances change
• Speak up when you see a problem
• Are comfortable being accountable for results
• Work well independently while still being a strong team member
• Take pride in being someone others can depend on

This Position May Not Be a Good Fit If...

This role probably isn't the right fit if you prefer a slow-paced environment, need frequent reminders to stay on task, regularly wait for someone else to tell you what to do next, or tend to sacrifice accuracy when things get busy.

We don't expect perfection or expect employees to know everything immediately. We do expect reliability, effort, accountability, and a willingness to learn.

Our Culture

We work hard, help each other, and focus on getting the job done right.

Every employee has individual responsibilities, but pharmacy production is a team effort. When one area falls behind, it affects everyone downstream.

That means we value employees who communicate, solve problems, help when help is needed, and take responsibility for their work rather than assuming someone else will handle it.

Our strongest technicians combine accuracy with productivity. They don't rush carelessly, but they also understand that getting high-quality work completed efficiently matters.

Growth Opportunities

• Advanced fulfillment responsibilities
• Workflow coordination
• Batch compounding
• Inventory and materials management
• Quality assurance activities
• Equipment operation and maintenance
• Specialized pharmacy functions
• Training and supporting newer team members

Schedule

• Four-day schedule: Four 10-hour shifts per week, including one Saturday
• Five-day schedule: Five 8-hour shifts, Monday through Friday

Qualifications

• High school diploma or equivalent
• Strong attention to detail
• Dependable attendance and work habits
• Ability to maintain accuracy while working at a productive pace
• Strong organizational and follow-through skills
• Ability to prioritize multiple responsibilities
• Ability to learn and consistently follow procedures
• Basic computer skills
• Ability to work independently and as part of a team
• Ability to stand for extended periods
• Ability to lift up to 30 pounds

Certification Requirements

• Tennessee or North Carolina Board of Pharmacy registration required within 90 days of employment
• Successful completion of required internal training and competency assessments

Previous pharmacy, production, fulfillment, manufacturing, shipping, inventory, or other process-driven experience is helpful but not required.

We are willing to train the right person.

Why Join ProCompounding?

• Stable, year-round employment
• Team-focused work environment
• Hands-on work with clear daily results
• Structured training and development
• Opportunities to learn additional pharmacy functions
• Opportunity for advancement
• Medical, dental, and vision benefits
• Paid time off and holidays
• Retirement plan with company contribution
• Meaningful work supporting patient care
• Every prescription matters. Accuracy matters. Getting it done on time matters.

If you take pride in being dependable, enjoy keeping work moving, and like being the person others can count on to get things done correctly, we'd like to hear from you.