Pharmacy Flex Technician, Allivet

Tractor Supply Company; Florida; In loco; USD 35.000 - 49.000; Tempo pieno

Descrizione del lavoro

Tractor Supply Company is seeking a Flex Pharmacy Technician to support prescription verification and fulfillment for pet prescriptions. The role collaborates with pharmacists, veterinary offices, and customer service to ensure accuracy, compliance, and timely dispensing of orders.

The ideal candidate is detail-oriented and thrives in a fast-paced pharmacy setting while following all laws and safety standards.

Competenze

• 1+ year pharmacy technician experience required; 2+ years preferred, especially in verification, fulfillment, mail-order, or high-volume operations.
• Registered Pharmacy Technician license as required by state of operation.
• High School Diploma or equivalent.

Mansioni

• Verify prescription information including patient details, medication, dosage, quantity, refills, directions, and veterinarian authorization.
• Provide prescription-related support via inbound calls; document interactions and elevate questions to a pharmacist as needed.
• Review orders for accuracy, completeness, and compliance before processing.
• Count, seal, label, and package medications for shipment; stage orders for delivery.
• Maintain accurate documentation and records of verified prescriptions and communications.

Conoscenze

Attention to detail

Pharmacy software

Communication

Team collaboration

Math skills

Prescriptions verification

Time management

Independent work

Formazione

High School Diploma or equivalent

Strumenti

Automated dispensing systems

Order management systems

Pharmacy equipment (counters, scales)

Descrizione del lavoro

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The Flex Pharmacy Technician supports both prescription verification and fulfillment functions to ensure pet prescription orders are accurate, complete, compliant, and prepared for timely dispensing and shipment. This role verifies prescription information, resolves discrepancies, prepares and packages orders, supports inventory and equipment operations, and collaborates with pharmacists, customer service, and veterinary offices to deliver safe, efficient, and high-quality pharmacy service.

The ideal candidate is detail-oriented, adaptable, and able to work effectively in a fast-paced pharmacy environment while following applicable laws, regulations, standard operating procedures, and medication safety standards.

Essential Duties and Responsibilities (Min 5%)

• Verify prescription information, including patient details, medication, dosage, quantity, refills, directions, and veterinarian authorization.
• Answer and manage inbound client and veterinary clinic calls, provide accurate prescription-related support, document interactions, and elevate clinical questions to a pharmacist as needed.
• Review prescription orders for accuracy, completeness, and compliance before processing.
• Identify and resolve prescription discrepancies by coordinating with pharmacists, veterinarians, customer service representatives, and customers as needed.
• Ensure prescriptions meet applicable federal and state requirements prior to dispensing.
• Maintain accurate documentation and records of verified prescriptions and related communications.
• Provide timely and accurate information to internal partners regarding prescription status, clarification needs, or order-related issues.
• Escalate clinical, legal, or regulatory concerns to a pharmacist or supervisor as appropriate.
• Prepare and package prescription orders for shipment, ensuring accuracy, completeness, and professional presentation.
• Pull medications and match products to prescription labels and order information.
• Count, seal, label, and organize medications accurately and efficiently.
• Present labeled medications to the pharmacist for final verification.
• Stage completed orders for shipment in accordance with workflow procedures and quality standards.
• Support timely order processing while maintaining accuracy and patient safety.

Inventory Management

• Assist with receiving, stocking, organizing, rotating, and replenishing medications and pharmacy supplies.
• Maintain accurate inventory records and report discrepancies, shortages, expired products, or damaged items.
• Help ensure adequate stock levels are available to support pharmacy operations.
• Follow proper storage, handling, and security procedures for medications and supplies.

Equipment Operation

• Operate pharmacy equipment, including counters, scales, automated dispensing systems, and other tools used in pharmacy operations.
• Use pharmacy software, order management systems, and related technology accurately and efficiently.
• Maintain equipment cleanliness and report malfunctions, issues, or maintenance needs promptly.

Quality, Safety, and Compliance

• Adhere to strict quality standards and security measures to help ensure medication safety and prevent errors.
• Follow all standard operating procedures and comply with applicable federal and state laws, pharmacy regulations, and company policies.
• Maintain a clean, organized, and safe workstation to promote workflow efficiency and accuracy.
• Protect confidential customer, patient, and prescription information.
• Participate in quality assurance activities and support continuous improvement in pharmacy operations.

Collaboration, Teamwork, and Training

• Collaborate effectively with pharmacists, pharmacy technicians, customer service representatives, and other team members to support smooth workflow and excellent customer service.
• Communicate clearly and professionally with internal teams, customers, and veterinary offices.
• Assist in training new pharmacy technicians on verification, fulfillment, safety, and workflow procedures.
• Contribute to a positive, supportive, and team-oriented work environment.
• Flex between verification and fulfillment responsibilities as assigned based on operational needs.

Required Qualifications

Experience: 1+ year of pharmacy technician experience required. 2+ years of pharmacy technician experience preferred, particularly in prescription verification, fulfillment, mail-order pharmacy, or high-volume pharmacy operations. Registered Pharmacy Technician license as required by the applicable state of operation.

Education: High School Diploma or equivalent. Any suitable combination or education and experience will be considered.

Preferred knowledge, skills or abilities

• Strong attention to detail and commitment to accuracy.
• Proficiency with pharmacy software, order management systems, and computer applications.
• Knowledge of pharmacy standards, medication safety practices, and applicable regulations.
• Strong verbal and written communication skills.
• Excellent interpersonal skills and ability to work collaboratively with pharmacists, technicians, customer service, and veterinary offices.
• Basic math skills, including the ability to count, measure, and verify quantities accurately.
• Ability to work independently and as part of a team in a fast-paced environment.
• Ability to adapt between verification and fulfillment workflows based on business needs.
• Experience with prescription verification processes.
• Experience with pharmacy fulfillment, packaging, inventory, or shipping workflows.
• Experience operating pharmacy equipment such as counters, scales, or automated dispensing systems.
• Familiarity with veterinary or pet prescription medications.
• Ability to prioritize tasks, manage multiple workflows, and maintain accuracy under time-sensitive conditions.
• Strong problem-solving skills and ability to identify and elevate discrepancies appropriately.

Working Conditions

• Normal working conditions in a pharmacy operations environment.

Physical Requirements

• Standing (not walking)
• Lifting up to 20 pounds

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.

Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part-time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.

Please visit this link for more specific information about the benefits and leave policies applicable to the position you’re applying for.

Our Mission and Values are more than just words on the wall - they're the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It's not just what we do that sets us apart, but how we do it.

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We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!

A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.