Pharmacy Distribution Technician

Banner Health; Chandler (AZ); On-site; USD 25,000 - 39,000; Full time

Job summary

Banner Health in Chandler, AZ is seeking a Pharmacy Distribution Technician to handle picking, packing, and shipping of medication and supply orders across the Banner Health system. The role includes inventory maintenance, purchasing from vendors, and reconciling invoices while ensuring accuracy and compliance.

Primary responsibilities include managing recalls, removing expired stock, and maintaining a clean warehouse.

Qualifications

• Pharmacy technician licensure and active certification.
• AZ Wallet Card required at time of hire.
• Forklift certification within 30 days of hire.

Responsibilities

• Picks, packs, and ships medication and supply orders to Banner Health facilities.
• Maintains inventory, performs cycle counts, and reconciles discrepancies.
• Processes returns, recalls, and manages expired inventory per policy.
• Coordinates with vendors for invoicing and procurement as assigned.
• Ensures safe operation of forklift and maintains warehouse cleanliness and safety.

Skills

Forklift certification

Customer service

Attention to detail

Problem solving

Multi-tasking

Communication skills

Education

Pharmacy Technician licensure

Active Pharmacy Technician certification

AZ Wallet Card (state requirement)

Tools

MMIS

MS Office (Word, Excel)

Job description

Primary City/State: Chandler, Arizona

Department Name: Prep-Distribution

Work Shift: Day

Job Category: Pharmacy

Pharmacy careers are better at Banner Health. We are committed to developing the careers of our team members. We care about you, your career today and your future.

Arizona is a year-round destination. Sunny skies and low humidity prevail 300 days a year across the state. From awesome natural wonders to culinary treats, tribal lands, vibrant cities, world-class resorts, renowned golfing and historic Western towns, there are some truly breathtaking moments to be had in the Grand Canyon State.

As a Pharmacy Distribution Technician, you will work out of a warehouse. Your primary responsibility is fulfilling orders for hospitals, clinics, urgent cares and pharmacies for bulk medication orders, along with replenishing the bays with more product and rotating stock. You will purchase medication from vendors via direct orders as assigned by management and reconcile invoices against purchase orders. Forklift certification is required, the training will be provided through supply chain if you do not already have certification.

The schedule for this position is Monday - Friday 6:00 AM- 2:30 PM.

Banner Pharmacy Services is a recognized leader in healthcare and trusted partner in proactively providing innovative pharmacy services through excellence in integration, care coordination, medication management and services to make a difference in people's lives. Clinical Pharmacy Services is responsible for the management of the Banner formulary, development of standardized system wide clinical pharmacy services, and management of adverse drug event preventions. Clinical Pharmacy Services provides collaborative drug therapy management and educational interventions in patient care to optimize medication therapy, improve outcomes, promote wellness, and disease prevention. As a division, Banner Pharmacy services provides excellent patient care across our entire continuum through convenient access, improved medication outcomes and innovative pharmacy practices.

POSITION SUMMARY

This position is responsible for the accurate picking, packing, and shipping of medication and supply orders to the entire Banner Health system including but not limited to acute care, urgent care, clinics, and retail pharmacies, ensuring timely and precise order fulfillment. The role manages inventory maintenance and annual inventory coordination for departmental medications and supplies that will provide cost savings to the entire system as well as medication stock security. The position requires comprehensive knowledge of current medication usage patterns, handling of hazardous medications, and departmental requirements. Additional responsibilities include managing medication recalls, processing returns, reconciling invoices, coordinating the removal of expired inventory, and maintaining a clean and organized warehouse environment while maintaining compliance with all regulatory standards. Procurement duties may be assigned by management on an as-needed basis.

CORE FUNCTIONS

1. Picks, packs, and ships medication and supply orders to all facilities including acute care, urgent care, clinics, compounding and retail pharmacies. Ensures accurate order fulfillment, proper packaging, and timely delivery to meet facility needs. Operates forklift equipment safely and efficiently as needed (certification required within 30 days of hire).
2. Maintains warehouse cleanliness, organization, and safety standards. Performs routine cleaning tasks, organizes storage areas, ensures proper placement of inventory, and maintains clear pathways and work areas. Identifies and addresses safety hazards promptly with management.
3. Maintains optimal inventory levels through regular assessments and monitoring to support strategic supply resilience. Performs routine cycle counting to ensure inventory accuracy and identify discrepancies. Conducts scheduled counts of medications and supplies, documents findings, and resolves variances. Performs procurement activities as assigned by management, which may include submitting orders to local wholesalers and direct accounts when directed.
4. Reconciles received merchandise against invoices, codes invoices for payment processing, and handles invoice processing according to current Accounts Payable standards. Collaborates with vendor representatives to resolve billing issues.
5. Manages medication recall processes by removing affected medications from inventory, processing returns, and completing required documentation per recall notices. Maintains organized files and comprehensive documentation related to all medication recalls.
6. Coordinates the removal of expired and unusable items from inventory. Processes outdated and unusable medications through the designated returns company for reimbursement. Manages invoices and maintains detailed documentation for all returned medications.
7. Participates in all aspects of medication management, storage, and dispensing. Serves internal customers such as patients, nurses, licensed independent practitioners, nursing directors, department directors, administrators, and healthcare team members to integrate services, enhance patient care, and ensure effective communication. Works with management to resolve any customer service issues and provide dedicated excellent customer service.

MINIMUM QUALIFICATIONS

• Requires Pharmacy Technician licensure and active Pharmacy Technician certification.
• Minimum of four years pharmacy technician experience.
• Incumbents in Arizona are also required to provide the AZ Board of Pharmacy Wallet Card at time of hire.
• Forklift certification must be obtained within 30 days of hire; internal training and testing will be provided during business hours.
• Strong customer service focus, exceptional communication skills, strong attention to detail, prioritization capabilities, superior problem-solving skills, and ability to multi-task. Must demonstrate effective oral and written communication skills for interfacing with all levels of staff, physicians, patients, and other contacts.
• Ability to complete moderate to difficult mathematical calculations using a hand-held calculator is required.
• Ability to use multiple software packages on a personal computer and have a working knowledge of Medication Management Information System (MMIS).

PREFERRED QUALIFICATIONS

• Work experience which demonstrates analytical ability, judgment and interpersonal skills in pharmacy or healthcare preferred. Experience and proficiency with computer software applications (Word, Excel, Outlook) or comparable programs.
• Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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