Pharmacy Director & PIC: Strategic Patient-Centric Leader

Hampton University; Hampton (VA); On-site; USD 150,000 - 155,000; Full time

Job summary

Hampton WellNest seeks an experienced Director of Pharmacy and Pharmacist-in-Charge (PIC) in Hampton, VA. The role provides strategic and operational leadership for all pharmacy services, navigating regulatory requirements, payer contracting, and financial performance.

The Director will oversee daily operations, credentialing, compliance, and clinical services, while staff development and community engagement expand access to medications and integrated healthcare.

Qualifications

• Doctor of Pharmacy degree from an accredited institution.
• Active, unrestricted Virginia pharmacist license, or eligibility to obtain licensure before appointment.
• Eligibility to serve as PIC under Virginia requirements.
• At least five years of progressively responsible pharmacy practice experience, preferably in community, ambulatory, retail, or integrated care.
• Pharmacy leadership, management, or supervisory experience.
• Strong knowledge of pharmacy law, regulatory compliance, medication safety, inventory management, purchasing, and personnel supervision.
• Experience developing pharmacy policies, procedures, compliance systems, or operational workflows.

Responsibilities

• Provide strategic and operational leadership for all pharmacy services.
• Direct daily pharmacy operations, including prescription processing, dispensing, counseling, medication management, workflow, staffing, inventory, technology, and customer service.
• Develop operational priorities, performance goals, growth strategies, and new service lines.
• Establish policies, procedures, workflows, quality controls, and business-continuity plans.
• Advise Hampton WellNest leadership on pharmacy operations, regulations, reimbursement, financial performance, and growth opportunities.
• Serve as the legally designated PIC and fulfill all requirements of the Virginia Board of Pharmacy.
• Maintain the pharmacy permit and ensure ongoing inspection readiness.
• Ensure compliance with federal and state pharmacy laws, DEA and controlled-substance requirements, HIPAA, medication-safety standards, and University policies.
• Oversee medication procurement, storage, security, dispensing, inventory, recalls, returns, disposal, and controlled-substance accountability.
• Maintain required records, policies, compliance calendars, and staff training.
• Monitor regulatory changes and update pharmacy operations accordingly.
• Manage relationships and participation with commercial payers, Medicare programs, PBMs, pharmacy networks, and Pharmacy Services Administrative Organizations.
• Oversee contracting, enrollment, credentialing, recredentialing, audits, and network-maintenance requirements.
• Maintain pharmacy and pharmacist information through applicable systems, including CAQH, Availity, NCPDP, NPI/NPPES, PECOS, and other enrollment platforms.
• Monitor reimbursement, rejected claims, underpayments, payer performance, and audit exposure.
• Evaluate DMEPOS enrollment and other reimbursement opportunities when appropriate.

Skills

Strategic leadership

Pharmacy operations

Regulatory compliance

Payer contracting

Credentialing

Staff development

Financial management

Clinical services

Education

Doctor of Pharmacy

Tools

CAQH

Availity

NCPDP

NPI/NPPES

PECOS

Job description

Hampton WellNest seeks an experienced Director of Pharmacy and Pharmacist-in-Charge (PIC) in Hampton, VA. The role provides strategic and operational leadership for all pharmacy services, navigating regulatory requirements, payer contracting, and financial performance.

The Director will oversee daily operations, credentialing, compliance, and clinical services, while staff development and community engagement expand access to medications and integrated healthcare.