Pharmacy Data Entry Technician

Skilled Nursing Pharmacy; Hayward (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Skilled Nursing Pharmacy in Hayward, California, is seeking a Data Entry Technician to perform data entry of new and refill prescription orders. The role requires accuracy and productivity in handling medication orders and ensuring superior customer service. Responsibilities include inputting patient information, verifying dosages, and maintaining pharmacy labeling requirements. Ideal candidates will have strong data entry skills and a commitment to customer satisfaction. The position may require varying hours due to the pharmacy's 24-hour operation.

Qualifications

• Ability to perform accurate data entry of medication orders.
• Understand pharmacy processes and computer systems for data entry.

Responsibilities

• Input patient information and medication orders into the computer system.
• Verify correct dosages based on prescriptions.
• Assist customers and handle patient communication professionally.

Skills

Data entry accuracy

Customer service

Communication with physicians

Knowledge of pharmacy labeling

Job description

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

POSITION SUMMARY:

The Data Entry Technician performs data entry of new and refill prescription orders received from centers. His/her goal is to achieve the highest degree of accuracy possible while maintaining acceptable production quotas as determined by experience and company policy. This is done while striving to see that his/her department achieves the company’s goals of superior customer service and reimbursement for goods and services.

The Data Entry Technician interacts with the other departments in the pharmacy in an effort to produce prescription labels for dispensing technicians and pharmacists on a scheduled basis according to predetermined delivery times. In addition, he/she carries out other tasks as requested in situations where hands-on intervention/participation may be required or as requested by appropriate supervisory staff.

SCHEDULE:

Hours may vary as we are a 24 hour operation, including alternating weekends.

Shift Differential may apply.

ESSENTIAL DUTIES:

• Input all patient pertinent information into the computer system checking entries for accuracy.
• Input medication orders (new or refill) into computer
• Calculates and/or verifies the correct dosage based on the prescription.
• Ability to enter new and refill orders and discontinue orders according to facility specific criteria(s)
• Communicate with physicians for refill approvals when necessary.
• Keep current records pertaining to patient medication order updates and changes.
• Understand all the dispensing systems used in the pharmacy and their implications for data entry.
• Monitoring incoming order queues and input same into the computer in a timely manner.
• Maintain knowledge of all pharmacy labeling requirements
• Maintain accuracy and productivity standards.
• Courteously assists all customers, internal and external. Assists in answering telephones and provides excellent customer service on the telephone.
• Report any misconduct, suspicious, or unethical activities to the Compliance Officer
• Represent the pharmacy in a professional and courteous manner in all interactions with patients.
• Route patient referrals to the appropriate department or individual(s) in the pharmacy.
• Determine correct resolution to patient complaints, take corrective action, and monitor results.
• Abide by the company Drug Free Workplace policy. Drug screening is conducted at hire, or may be conducted company-wide, or on request upon reasonable suspicion.
• Perform other duties as assigned.