Pharmacy Customer Service Specialist

Walgreens; Village of Endicott (NY); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens is seeking a Pharmacy Technician support role in New York, providing friendly checkout service and assisting pharmacists with prescription processing under supervision. You will handle inventory, pricing, and merchandising, and support various store operations including photo services and web pickup.

The position requires basic math, computer skills, and prior retail experience. Training and PTCB certification are encouraged to apply, with a focus on patient safety and excellent

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Six months of experience in a retail environment preferred.
• Experience with pharmacy workflows and prescription processing.

Responsibilities

• Register sales and provide courteous, checkout service.
• Assist pharmacist under supervision with prescription processing.
• Assist with inventory, pricing, and merchandising.
• Handle phone calls not requiring pharmacist.
• Support pharmacy operations and ensure compliance with policies.
• Provide photo area services and web pickup responsibilities.

Skills

Customer service

Math skills

Computer skills

Pharmacy knowledge

PTCB certification

Education

PTCB certification or Pharmacy tech training

Tools

POS systems

Pharmacy software

Job description

Walgreens is seeking a Pharmacy Technician support role in New York, providing friendly checkout service and assisting pharmacists with prescription processing under supervision. You will handle inventory, pricing, and merchandising, and support various store operations including photo services and web pickup.

The position requires basic math, computer skills, and prior retail experience. Training and PTCB certification are encouraged to apply, with a focus on patient safety and excellent