Pharmacy Customer Service & Prescription Support

Walgreens; Helena (AL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is hiring a Pharmacy Support/Customer Service Associate in the United States. You will assist customers at the register, ensure a courteous checkout experience, and help the pharmacy team with basic tasks under supervision.

Responsibilities include processing prescriptions with pharmacy systems, maintaining store standards, and supporting inventory control. A friendly demeanor and strong math and computer skills are valued, with flexibility for evening and weekend shifts.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• PTCB certification preferred.
• Strong math and computer skills are recommended.

Responsibilities

• Provide courteous checkout service and assist customers at the cash register.
• Assist pharmacists under supervision with prescription processing and pharmacy system use.
• Maintain clean, organized counters and stock shelves.
• Handle returns, refunds, exchanges, and other clerical duties.
• Support pharmacy management with inventory and policy adherence.

Skills

Customer service

Cash handling

Retail experience

Mathematical skills

Communication skills

Education

PTCB certification

Tools

Pharmacy systems

Store POS systems

Computer skills

Job description

Walgreens is hiring a Pharmacy Support/Customer Service Associate in the United States. You will assist customers at the register, ensure a courteous checkout experience, and help the pharmacy team with basic tasks under supervision.

Responsibilities include processing prescriptions with pharmacy systems, maintaining store standards, and supporting inventory control. A friendly demeanor and strong math and computer skills are valued, with flexibility for evening and weekend shifts.