Pharmacy Customer Service Associate – Entry Level — $20/hr

Walgreens

Glendale (AZ)

Remote

USD 23,419 - 31,684

Full time

14 days+

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Job summary

Walgreens in Arizona is seeking a Pharmacy Customer Service Associate to support front-end and pharmacy operations. You will greet customers, assist with purchases, and help with medication data entry and interaction checks using pharmacy systems.

The role emphasizes excellent client experience, accuracy in counting and dispensing support, and collaboration with pharmacists and store leadership. A bachelor’s degree is required, with PTCB as a potential plus, and a flexible schedule including

Qualifications

Bachelor's degree or higher is required by the listing.
PTCB certification is preferred or encouraged.
Strong English communication and customer service skills.

Responsibilities

Models and conveys a remarkable client experience and handles checkout duties.
Assists the drug specialist and uses pharmacy systems for data entry and interventions.
Greet customers, assist with items, resolve issues, and answer inquiries.
Process sales, handle voids, returns, discounts, and charitable transactions.
Maintain inventory, restock, and update records as directed by leadership.
Enter patient and medication data, verify information, and identify interactions.
Follow policies, participate in quality improvement, and adhere to dispensing rules.
Handle calls that do not require specialist attention and assist with third-party cases.
Support pharmacy inventory tasks and maintain stock records per procedures.