Pharmacy Customer Service Associate

Walgreens; Tewksbury (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Pharmacy Customer Service Associate to enhance customer experiences and assist pharmacists. This role involves greeting customers, resolving issues, and performing cashier duties while ensuring compliance with policies. Ideal candidates will possess a PTCB certification and have prior retail experience. Join a dynamic team dedicated to providing exceptional service in a supportive environment, where your contributions will make a difference in the community's health and well-being.

Qualifications

• Must be fluent in English and willing to work flexible hours.
• Prior retail experience and PTCB certification are preferred.

Responsibilities

• Greet customers and resolve issues to enhance their experience.
• Handle sales, inventory, and pharmacy tasks according to policies.

Skills

Customer Service

Cash Handling

Problem Solving

Education

PTCB Certification

High School Diploma

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

Responsibilities include modeling a distinctive customer experience, cashier duties, assisting pharmacists under supervision, and maintaining pharmacy and store operations.

Customer Experience: Greet customers, resolve issues, share service best practices.

Operations: Handle sales, inventory, pharmacy tasks, and store maintenance following policies and legal requirements.

Training & Development: Obtain PTCB certification, attend training, and stay updated on healthcare developments. Must be fluent in English and willing to work flexible hours. Prior retail experience and PTCB certification are preferred.

We consider applicants with arrest and conviction records. Walgreens is an Equal Opportunity Employer. Compensation ranges from $16 to $18 per hour, depending on various factors.

Additional details include employment type (full-time), job function (Other), and seniority level (Not Applicable).