Pharmacy Customer Service Associate

Walgreens; Saint Clair Shores (MI); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading pharmacy chain is seeking a Pharmacy Customer Service Associate in Saint Clair Shores, MI. This role involves delivering exceptional customer service, assisting with pharmacy tasks, and ensuring compliance with regulations. Ideal candidates will possess strong communication skills, a willingness to work flexible hours, and preferably have prior retail experience.

Qualifications

• Fluency in English required.
• Willingness to work flexible hours, including evenings and weekends.
• Prior retail experience and familiarity with Walgreens preferred.

Responsibilities

• Deliver a distinctive and delightful customer experience.
• Assist pharmacists and process prescriptions under supervision.
• Perform operational duties like inventory management and store maintenance.

Skills

Customer Service

Problem Solving

Communication

Education

PTCB Certification

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

Responsibilities include:

1. Modeling and delivering a distinctive and delightful customer experience.
2. Registering sales, providing courteous checkout service.
3. Assisting pharmacists under supervision, using pharmacy systems to process prescriptions, and ensuring compliance with regulations.
4. Engaging with customers, resolving issues, and sharing best practices.
5. Performing operational duties such as inventory management, product placement, and maintaining store appearance.
6. Supporting pharmacy tasks including prescription filling, error reporting, and inventory activities.
7. Providing customer service in various store areas, including photo services and web order fulfillment.
8. Participating in training and maintaining certifications.

Qualifications include:

1. Fluency in English (except Puerto Rico).
2. Willingness to work flexible hours, including evenings and weekends.

Preferred qualifications include prior retail experience, familiarity with Walgreens, good math and computer skills, and PTCB certification.