Pharmacy Customer Service Associate

Walgreens; Phoenix (MD); On-site; USD 30,000 - 40,000; Full time

Job summary

Walgreens is seeking a Pharmacy Customer Service Associate to provide exceptional customer service, assist pharmacists, and manage transactions in a retail pharmacy environment. Ideal candidates will have a flexible schedule, strong communication skills, and preferably some experience in retail. Join a team that values customer satisfaction and professional growth.

Qualifications

• Fluent in English.
• Flexible schedule including evenings and weekends.
• Preferred experience in retail and prior Walgreens experience.

Responsibilities

• Model and deliver a distinctive customer experience.
• Assist pharmacists and manage transactions.
• Support inventory management and maintain store cleanliness.

Skills

Customer Service

Problem Solving

Communication

Mathematics

Computer Skills

Education

PTCB Certification

Job description

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Responsibilities

1. Model and deliver a distinctive and delightful customer experience.
2. Register sales, provide courteous checkout service, and assist customers proactively.
3. Assist pharmacists under supervision, using pharmacy systems for prescriptions and patient information.
4. Engage with customers, resolve issues, and ensure a positive experience.
5. Recommend products, manage transactions, and maintain store cleanliness and organization.
6. Support inventory management, ensure compliance with laws, and assist with store displays and stock rotation.
7. Provide photo services, web order fulfillment, and maintain store appearance.
8. Complete training, maintain certification, and stay updated on healthcare developments.

Qualifications

• Fluent in English (except Puerto Rico).
• Flexible schedule, including evenings and weekends.
• Preferred: experience in retail, prior Walgreens experience, good math and computer skills, PTCB certification.

Additional Information

Employment is open until filled. Compensation varies based on multiple factors. Equal opportunity employer. For benefits, visit jobs.walgreens.com/benefits.